Service Provider Outlook

July 20, 2021

In 2Q21, Heavy Reading surveyed 86 communications service providers (CSPs) across global regions on their plans for customer premises equipment overall and universal CPE (uCPE) specifically. This report presents the highlights of that survey. Omdia’s uCPE Tracker – 1H21 Annual Forecast report projects that the worldwide uCPE hardware market will grow from $52.5m in 2020 to $2.3bn in 2025—an impressive CAGR of 113% over five years. With this in mind, Heavy Reading expected to see good support for uCPE from survey respondents, and we were not disappointed. We targeted the survey at CSPs planning to implement uCPE within, at most, 24 months. Nevertheless, the respondent pool showed a more lively than anticipated adoption of uCPE. 59% of US, 61% of Asia Pacific (APAC), and 39% of Europe, the Middle East, and Africa (EMEA) respondents have already deployed uCPE.

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ConvergeOne

Founded in 1993, ConvergeOne is a leading global IT services provider of collaboration and technology solutions for large and medium enterprises with decades of experience assisting customers to transform their digital infrastructure and realize a return on investment. Over 9,200 enterprise and mid-market customers trust ConvergeOne with collaboration, enterprise networking, data center, cloud and security solutions to achieve business outcomes. Our investments in cloud infrastructure and managed services provide transformational opportunities for customers to achieve financial and operational benefits with leading technologies.

OTHER WHITEPAPERS
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Spotlight

ConvergeOne

Founded in 1993, ConvergeOne is a leading global IT services provider of collaboration and technology solutions for large and medium enterprises with decades of experience assisting customers to transform their digital infrastructure and realize a return on investment. Over 9,200 enterprise and mid-market customers trust ConvergeOne with collaboration, enterprise networking, data center, cloud and security solutions to achieve business outcomes. Our investments in cloud infrastructure and managed services provide transformational opportunities for customers to achieve financial and operational benefits with leading technologies.

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