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A Roadmap for End-to-End Monitoring of Enterprise Applications in Hybrid Multi-Cloud

March 20, 2018

ONUG provides a forum in which executives from IT organizations and vendors work together to develop guidance and recommendations for the IT industry. The ONUG Monitoring and Analytics (M&A) Working Group is focused on technologies and tools that support application and network assurance. In 2016, the M&A Working Group published a whitepaper describing some of the most common use cases for monitoring. This document builds on that work and describes a framework for IT Operations Monitoring and Analytics. It introduces the three pillars of an Enterprise monitoring architecture (Application, Network, and Infrastructure assurance). This paper also describes various approaches to monitoring and analytics. Finally, it identifies the Key Performance Indicators (KPIs) across each of the above areas.

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