"• Monitoring Router Cisco 7200 VXR series, L3 Switches Cisco 3560 & ME 3400 & 20 Cisco 2950 L2 Switches distributed throughout the city connected in Ring.
• Monitoring & Maintaining servers running 24x7x365 Days (DNS Server, Web server, Mail server, Radius server, 24 Online server, VOIP Server, Client servers – Mikrotik).
• Creating VLANS in switches, monitoring the errors & status of the ports for all the switches connected in the RING NETWORK.
• Monitoring the whole network (load, errors, flooding, status, Traffic monitoring in ring Network) with Dude software & taking an appropriate action, raising an alarms.
• Maintenance of all the uplinks from ISP’s & Downlinks to our Clients.
• Escalations to higher in levels if issues not resolved in stipulated time.
• Monitoring and Network Efficiency Analysis of all the uplinks from ISP like load, connectivity (VPN’s, Leased Circuits).
• Provide patient and efficient technical support, taking personal ownership of individual is