VMware evolves service assurance to support digital transformation and the telco cloud

As telcos undergo digital transformation (DX) – running their business from a cloud environment and selling digital services - assuring reliable network performance and service delivery is critical to success. The complexities of DX and 5G mean that trouble shooting with legacy tools and manual systems is impossible to do in highly dynamic and distributed cloud environments – it will demand a much higher degree of automation. Real-time automated service assurance tools that bridge the gap between the virtual and physical worlds and span from core to edge, will be required to pinpoint and resolve issues, maximize QoS and ultimately enable communications service providers (CSPs) to deliver on the tremendous business opportunities 5G offers.