Cyara Partners with Twilio to Accelerate Contact Center Cloud Migration with Twilio Flex Automated Quality Assurance

Prweb | August 21, 2020

Cyara, provider of the award-winning Automated CX Assurance Platform today announced a partnership with Twilio, the leading cloud communications platform, that addresses contact centers’ need to quickly migrate operations to the cloud while not only maintaining but improving the quality of the customer experience (CX). Cyara joins the coveted ranks of Twilio’s partner ecosystem as a leading CX assurance platform and will provide innovative capabilities to customer service teams around the globe.

Spotlight

Enterprises networks are extremely large and dynamic. The main purpose of the enterprise network is to provide connectivity between applications, data and users to maintain business continuity. In the past, the common method to protect the network was placing a single firewall at the perimeter of the network, thereby isolating the internal IT assets from the external world. As networks became more and more connected and complex, understanding exactly where the perimeter is, became challenging. Furthermore, regulatory compliance requires rule separation between sensitive data (like personal information, or credit card information) and other organizational data.


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WIRELESS

Keysight Selected by Fibocom to Perform Comprehensive Testing of Wireless Modules Developed for 5G and IoT Applications

Keysight Technologies | December 21, 2021

Keysight Technologies, Inc. (NYSE: KEYS), a leading technology company that delivers advanced design and validation solutions to help accelerate innovation to connect and secure the world, announced that Fibocom has selected the company’s 5G solutions to perform comprehensive testing, verification and optimization of wireless modules developed for 5G and internet of things (IoT) applications.Fibocom, a global supplier of wireless communication modules and solutions headquartered in Shenzhen, China, expanded its use of Keysight’s 5G test platforms to effectively design, develop and manufacture a wide range of solutions for a diverse number of domestic and international markets. Keysight’s 5G test solutions have enabled Fibocom to develop modules integrated with 5G customer premises equipment (CPE), routers, mobile hotspots, personal computers (PCs), unmanned aerial vehicles (UAVs) and gaming consoles. “Keysight appreciates Fibocom’s continued confidence in our 5G test solutions, allowing the company to develop wireless modules that device manufactures implement into consumer products such as notebooks and PCs,Keysight’s integrated solutions, built on common hardware and software platforms, enable Fibocom to rapidly and cost-effectively launch new products for a diverse range of market demands.” -Cao Peng, vice president and general manager of Keysight’s wireless test group Keysight and Fibocom, working together since 2019, have developed strong partnerships with leading 5G chipset vendors. Fibocom is part of a connected ecosystem that uses Keysight’s 5G test platforms to accelerate design verification, conformance validation and carrier acceptance. Reliable test results, shared across this ecosystem of vendors, mobile operators and test houses, enable Fibocom to quickly introduce high-performance 5G modules. “As a provider of end-to-end IoT wireless communication solutions for telecom operators, IoT equipment manufacturers and IoT system integrators, we rely on Keysight’s solid portfolio of solutions across multiple cellular and non-cellular technologies, 5G-enabled PCs offer users secure high-speed connectivity at home, in the office and while on the move.” -Dan Schieler, senior vice president of IoT Overseas Sales Department at Fibocom Keysight’s 5G network emulation solutions, based on the company’s UXM 5G wireless test platform, enable Fibocom to verify the performance of modules across both frequency 1 (FR1) and FR2 (mmWave) spectrum bands. Keysight combines the UXM 5G with the company’s Compact Antenna Test Range (CATR) chamber to create integrated 5G mmWave over the-air (OTA) test tools that generate highly accurate measurements. This enables Fibocom to confidently explore design boundaries. About Keysight Technologies Keysight delivers advanced design and validation solutions that help accelerate innovation to connect and secure the world. Keysight’s dedication to speed and precision extends to software-driven insights and analytics that bring tomorrow’s technology products to market faster across the development lifecycle, in design simulation, prototype validation, automated software testing, manufacturing analysis, and network performance optimization and visibility in enterprise, service provider and cloud environments. Our customers span the worldwide communications and industrial ecosystems, aerospace and defense, automotive, energy, semiconductor and general electronics markets. Keysight generated revenues of $4.9B in fiscal year 2021. For more information about Keysight Technologies (NYSE: KEYS), visit us at www.keysight.com

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NETWORK MANAGEMENT

Keysight, Telefonica Join Forces to Advance Transport Networks for Open RAN Deployments

Keysight, | February 25, 2022

Keysight Technologies, Inc. (NYSE: KEYS), a leading technology company that delivers advanced design and validation solutions to help accelerate innovation to connect and secure the world, has, in collaboration with Telefonica, accomplished the first validation of an open radio access network (RAN) xHaul transport link, advancing development of transport networks based on the O-RAN specifications.xHaul is a unified fronthaul and backhaul networking infrastructure. It creates a common packet-based transport network for flexible and software-defined reconfiguration of networking elements in a service-oriented unified management framework. Mobile operators, such as Telefonica, are implementing O-RAN compliant xHaul transport architectures to reconfigure and share the network quickly and cost-effectively, to streamline delivery of 5G services. “Keysight’s 5G test tools enable Telefonica Open Testing and Integration Centre (OTIC) to characterize xHaul transport links in accordance with O-RAN WG9 test specifications and advance its O-RAN xHaul interoperability test plans,Keysight’s solutions for emulating real-life Ethernet traffic conditions enable verification of the functionality and reliability of O-RAN xHaul transport architecture.” -Scott Bryden, vice president and general manager at Keysight. The two companies have worked together at global Plugfests organized by the O-RAN ALLIANCE to verify integration of multi-vendor network functions and compliance to O-RAN specifications. At the 3rd Global O-RAN Plugfest in 2021, more than 40 vendors used Keysight Open RAN Architect (KORA) solutions to conduct rigorous testing under real-world conditions, critical to successful end-to-end integration of O-RAN equipment prior to live network deployment. By working together with Keysight, Telefonica is showcasing the company’s commitment to deploying open networking solutions,” said Jesus Folgueira, Transport and IP senior manager at Telefonica. “Validation of the O-RAN xHaul transport link is critical to successful open RAN deployments. The O-RAN xHaul transport link demonstration used the following Keysight 5G test tools: Novus – a high-speed, high-density Ethernet test solution with sufficient capacity to carry all port bandwidths, concurrently, at full capacity for complete performance assessment of wireline platforms. IxNetwork – generates Ethernet based traffic flows driven by realistic user applications and scenarios to test transport links and network functions within network functional virtualization (NFV) and software-defined networking (SDN) architectures. Network Emulator II – a precision test instrument for accurately emulating network conditions such as added variable delay, latency, jitter and loss in a live production local area network (LAN) or a wide area network (WAN). About Keysight Technologies Keysight delivers advanced design and validation solutions that help accelerate innovation to connect and secure the world. Keysight’s dedication to speed and precision extends to software-driven insights and analytics that bring tomorrow’s technology products to market faster across the development lifecycle, in design simulation, prototype validation, automated software testing, manufacturing analysis, and network performance optimization and visibility in enterprise, service provider and cloud environments. Our customers span the worldwide communications and industrial ecosystems, aerospace and defense, automotive, energy, semiconductor and general electronics markets. Keysight generated revenues of $4.9B in fiscal year 2021. For more information about Keysight Technologies (NYSE: KEYS), visit us at www.keysight.com. Additional information about Keysight Technologies is available in the newsroom at https://www.keysight.com/go/news and on Facebook, LinkedIn, Twitter and YouTube.

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WAN TECHNOLOGIES

Quickline uses ADVA 100G aggregation solution to expand ultra-fast broadband to rural and hard-to-reach communities

ADVA | June 18, 2022

ADVA announced that Quickline has deployed its FSP 150 aggregation solution to offer high-speed residential and enterprise services across the hardest-to-reach areas in Yorkshire and Lincolnshire. The innovative new network utilizes 5G wireless and FTTP for the last mile. Combined with ADVA’s MEF 3.0-certified 100Gbit/s technology, this enables Quickline to rapidly expand the delivery of ultra-fast, highly available broadband to more remote locations across the region. Temperature-hardened and simple to deploy, ADVA’s compact edge solution provides pre-activation testing and features the highly accurate synchronization capabilities vital for 5G services. ADVA’s partner, Nomios, played a key role in the deployment, planning and designing of the new infrastructure as well as providing project management, network management services and ongoing support. “Our mission is to give customers access to gigabit-capable broadband in the hardest-to-reach rural areas of the UK. To do that, we’ve harnessed the most advanced aggregation device and taken an innovative approach to last-mile connectivity. By leveraging the flexibility and power of ADVA’s FSP 150 to link our 5G-based services to PoPs, we can deliver lightning-fast broadband to more rural communities than ever before, Working with trusted and proven partners such as ADVA and Nomios with their strong customer-first ethos was also important to us in our decision making.” Sean Royce, CEO of Quickline Supported by the Building Digital UK program, Quickline’s expanded network is helping to connect some of Britain’s hardest-to-reach places. Built on the high-density ADVA FSP 150-XG400 Series, the infrastructure enables 100Gbit/s connectivity in the national network as well as the distribution of the highly precise phase and frequency synchronization needed for 5G. For smaller nodes, Quickline has also deployed the FSP 150-XG100Pro Series. Both solutions bring together a rich set of programmability and security features contained within a compact and environmentally hardened case. What’s more, with 24/7 monitoring from Nomios, any faults can be proactively identified and rectified with minimal impact on end users. “We’re pleased to be supporting Quickline with its goal of offering high-speed internet to those living and working in underserved areas. With more people than ever working from home, it’s vital to close the digital divide and ensure that families and businesses can benefit from the same high-quality services as those in urban areas,” commented Hartmut Müller-Leitloff, SVP of sales, EMEA at ADVA. “Our FSP 150 family of carrier-class packet devices is the perfect fit for Quickline’s expanding network. Designed to deliver high-density transport, aggregation and demarcation of 5G and MEF 3.0 CE services, our solutions ensure fast and reliable fixed-line or wireless connectivity. We’re looking forward to helping Quickline continue to grow with support from us and our partner Nomios.” “Homes and businesses now expect and depend on fast, reliable broadband. That’s why Quickline is harnessing our expertise with ADVA’s packet edge technology to build a new high-speed residential and enterprise network. The opportunity for strategic growth is now firmly in place with the ability to scale services at the edge and extend reach to customers in hard-to-reach locations. This has been achieved in a highly reliable, time- and cost-efficient way,” said Richard Butcher, MD of UK&I at Nomios. “With our monitoring service, ongoing management, maintenance and training, Quickline is well prepared for the future. Working together, Nomios and ADVA helped Quickline to combine their 5G technologies and best-of-breed access solutions, creating an extremely innovative and efficient network architecture that will deliver on present day and future customer expectations across Yorkshire, Lincolnshire and beyond.” About ADVA ADVA is a company founded on innovation and focused on helping our customers succeed. Our technology forms the building blocks of a shared digital future and empowers networks across the globe. We’re continually developing breakthrough hardware and software that leads the networking industry and creates new business opportunities. It’s these open connectivity solutions that enable our customers to deliver the cloud and mobile services that are vital to today’s society and for imagining new tomorrows. Together, we’re building a truly connected and sustainable future. For more information on how we can help you, please visit us at www.adva.com. About Nomios Nomios are a cyber security and networking solutions provider for global enterprises, telecommunications operators and service providers. They combine technologies, processes and the best human expertise to create next generation services and solutions. Their service quality and operational excellence results in the highest customer satisfaction in the market. www.nomios.co.uk. About Quickline Quickline is focussed on delivering improved broadband connectivity in rural areas of the north of England and beyond where a significant digital divide remains and many hundreds of thousands of premises are in desperate need of increased broadband speeds. The East Yorkshire-based firm is an innovative forward-thinking Internet Service Provider (ISP) with its heritage in fixed wireless, but its network includes increasing amounts of full fibre connectivity, as well as rural-delivered 5G technology. Its aim is to be the leading UK-dedicated, rural broadband infrastructure provider, delivering innovative, flexible and hybrid solutions that can address the millions of premises ignored by previous commercial rollouts for many years to come.

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NETWORK INFRASTRUCTURE

IP Infusion PRO Selected by YouFibre to Expand Fiber Network and Subscriber Reach

IP Infusion | December 18, 2021

IP Infusion, a leading provider of network disaggregation solutions for telecom and data communications operators, announced that YouFibre, a U.K.-based Internet Service Provider, has selected IP Infusion’s PRO disaggregated networking solution to help expand their fiber network to reach more subscribers with their Internet data usage and VoIP services. YouFibre needed a MPLS-based networking solution with flexibility, scalability, and agility to leverage Netomnia’s extensive fiber build-out plans. YouFibre selected IP Infusion PRO solutions, which integrates OcNOS®, a scalable network operating system, with industry leading web-scale open switching platforms from Edgecore Networks. The solution offers advanced routing capabilities and carrier-grade services that enable YouFibre to flexibly deploy its network and interoperate with the fiber infrastructure, data center and the Internet. IP Infusion’s carrier-grade disaggregated networking solutions allow network operators to create innovative services and accelerate new revenue streams. Its validated network operating system, combined with the choice of best-of-breed hardware, supports a diverse range of networking use cases. With IP Infusion’s advanced support services, network operators can migrate seamlessly to an end-to-end disaggregated networking solution that delivers lower Total Cost of Ownership. “For YouFibre to deliver ultrafast and affordable Internet to our customers, we require a networking solution that matches our mission of providing the best Internet experience possible. The IP Infusion PRO disaggregated networking solution delivers the latest in networking technology, performance and human-contact support that we needed for fast and agile deployment of our network,” -Sam Defreiz, Director of Networks at YouFibre. With IP Infusion PRO, YouFibre is able to benefit from the advantages of network disaggregation quickly and affordably. Without relying on traditional networks, YouFibre can accelerate its delivery of fast and innovative services to their customers, said Atsushi Ogata, President and CEO of IP Infusion. Edgecore is excited to work with IP Infusion on this disaggregated networking solution which will help YouFibre to expand its network capacity. The combination of OcNOS and Edgecore disaggregated hardware gives service providers a one-stop shop to address their growing network expansion requirements,”said Heimdall Siao, President, Edgecore Networks. OcNOS is the industry’s first full-featured modular extensible network OS for white box open networking solutions offering advanced capabilities that include extensive switching and routing support ranging from MPLS (Multiprotocol Label Switching), PTP (Precision Timing Protocol) and APIs/protocols for SDN (Software Defined Networking). OcNOS features hybrid, centralized or distributed network support; scalable, modular high-performance network; and a robust data plane built on merchant silicon. About IP Infusion IP Infusion enables disaggregated networking solutions for carriers, service providers and data center operators. We provide network OS solutions for today’s networks to allow network operators to reduce network costs, increase flexibility, and to deploy new features and services quickly. IP Infusion is a solution provider of the OcNOS® and ZebOS® network operating systems to our more than 300 customers and is an integrator and customer service provider for DANOS-Vyatta edition and Commercial SONiC Distribution. IP Infusion is headquartered in Santa Clara, Calif., and is a wholly owned and independently operated subsidiary of ACCESS CO., LTD. Additional information can be found at http://www.ipinfusion.com. IP Infusion, ZebOS, and OcNOS are trademarks or registered trademarks of IP Infusion. ACCESS is registered trademarks or trademarks of ACCESS CO., LTD. in the United States, Japan and/or other countries. Northforge Innovations is a registered trademark of Northforge Innovations, Inc. All other trademarks, service marks, registered trademarks, or registered service marks mentioned are the property of their respective owners.

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Spotlight

Enterprises networks are extremely large and dynamic. The main purpose of the enterprise network is to provide connectivity between applications, data and users to maintain business continuity. In the past, the common method to protect the network was placing a single firewall at the perimeter of the network, thereby isolating the internal IT assets from the external world. As networks became more and more connected and complex, understanding exactly where the perimeter is, became challenging. Furthermore, regulatory compliance requires rule separation between sensitive data (like personal information, or credit card information) and other organizational data.

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