DATA CENTER NETWORKING

Bandwidth Announces Integration with Pindrop to Add Out-of-the-Box Voice Authentication for Enterprise Contact Center Move to the Cloud

Bandwidth Inc. | March 21, 2022

Bandwidth_Announces_Integration
Bandwidth Inc. (NASDAQ: BAND), a leading global enterprise cloud communications company, today announced a partnership and integration with PindropⓇ, a global leader in voice authentication technology. Now, Pindrop can be natively integrated with Bandwidth at the carrier level, giving enterprises a faster, more direct route to migrate their contact centers to the cloud with Pindrop's mission-critical authentication and anti-fraud technology already built in.

"This integration is another significant step forward in our strategy to become the network platform of choice for enterprise cloud contact centers," said John Bell, Bandwidth's Chief Product Officer. "With this partnership, Pindrop's technology can help future-proof against evolving security issues in voice calling, with the added convenience and speed of an out-of-the-box solution with Bandwidth."

"We are excited to be partnering with a leading global CPaaS provider like Bandwidth,'' says Gahn Lane, VP, Global Partners and Alliances at Pindrop. "Creating a great call center experience not only requires streamlined interaction time, but also a customer-first mindset, providing a better user experience while protecting customer accounts with next-level authentication. Bandwidth's cutting-edge, cloud-native platform streamlines the management and growth of our voice authentication and meets customers' needs with ease."

In today's contact centers, security is increasingly important both as a convenience to end-users and to protect against voice-based attacks. An 800 percent increase in call volume over the past two years, combined with a 57 percent increase in fraud attacks, have left the contact center industry at a critical inflection point.(1)

Traditionally, enterprises had to use complex on-premises equipment to connect third-party platforms such as Pindrop, or undertake time-consuming integrations with CCaaS platforms. Now, enterprises moving to a digital CCaaS solution can unbundle the telephony and "Bring Your Own Carrier" (BYOC) using Bandwidth, with Pindrop's authentication solution already integrated. This carrier-level integration is possible with Bandwidth's cloud-native platform, which seamlessly enables Pindrop to apply its advanced authentication scoring so enterprises can determine how to handle each incoming call.

Large enterprises often have complex contact centers with multiple locations, expensive on-premises equipment, and contracts with multiple carriers and uncertain redundancy. Bandwidth's suite of CCaaS Duet solutions can now extend to include Pindrop within the call path, enabling enterprises to unbundle their telephony and easily integrate across their entire communications stack, while replacing legacy telecom carriers and most on-premises equipment with the Bandwidth platform.

About Bandwidth Inc.
Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider offering a robust selection of APIs built on our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.

Spotlight

The decision to implement wireless technology in your industrial facility is a strategic choice, enabling an infrastructure that will provide significant benefits for your company beyond avoiding the wiring costs. The right decision will help improve safety, optimize the plant and ensure compliance. Wireless is a complex enabling technology that requires deliberate consideration before broad deployment in an industrial facility. This document outlines questions to consider as you make this decision...


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WAN TECHNOLOGIES

Quickline uses ADVA 100G aggregation solution to expand ultra-fast broadband to rural and hard-to-reach communities

ADVA | June 18, 2022

ADVA announced that Quickline has deployed its FSP 150 aggregation solution to offer high-speed residential and enterprise services across the hardest-to-reach areas in Yorkshire and Lincolnshire. The innovative new network utilizes 5G wireless and FTTP for the last mile. Combined with ADVA’s MEF 3.0-certified 100Gbit/s technology, this enables Quickline to rapidly expand the delivery of ultra-fast, highly available broadband to more remote locations across the region. Temperature-hardened and simple to deploy, ADVA’s compact edge solution provides pre-activation testing and features the highly accurate synchronization capabilities vital for 5G services. ADVA’s partner, Nomios, played a key role in the deployment, planning and designing of the new infrastructure as well as providing project management, network management services and ongoing support. “Our mission is to give customers access to gigabit-capable broadband in the hardest-to-reach rural areas of the UK. To do that, we’ve harnessed the most advanced aggregation device and taken an innovative approach to last-mile connectivity. By leveraging the flexibility and power of ADVA’s FSP 150 to link our 5G-based services to PoPs, we can deliver lightning-fast broadband to more rural communities than ever before, Working with trusted and proven partners such as ADVA and Nomios with their strong customer-first ethos was also important to us in our decision making.” Sean Royce, CEO of Quickline Supported by the Building Digital UK program, Quickline’s expanded network is helping to connect some of Britain’s hardest-to-reach places. Built on the high-density ADVA FSP 150-XG400 Series, the infrastructure enables 100Gbit/s connectivity in the national network as well as the distribution of the highly precise phase and frequency synchronization needed for 5G. For smaller nodes, Quickline has also deployed the FSP 150-XG100Pro Series. Both solutions bring together a rich set of programmability and security features contained within a compact and environmentally hardened case. What’s more, with 24/7 monitoring from Nomios, any faults can be proactively identified and rectified with minimal impact on end users. “We’re pleased to be supporting Quickline with its goal of offering high-speed internet to those living and working in underserved areas. With more people than ever working from home, it’s vital to close the digital divide and ensure that families and businesses can benefit from the same high-quality services as those in urban areas,” commented Hartmut Müller-Leitloff, SVP of sales, EMEA at ADVA. “Our FSP 150 family of carrier-class packet devices is the perfect fit for Quickline’s expanding network. Designed to deliver high-density transport, aggregation and demarcation of 5G and MEF 3.0 CE services, our solutions ensure fast and reliable fixed-line or wireless connectivity. We’re looking forward to helping Quickline continue to grow with support from us and our partner Nomios.” “Homes and businesses now expect and depend on fast, reliable broadband. That’s why Quickline is harnessing our expertise with ADVA’s packet edge technology to build a new high-speed residential and enterprise network. The opportunity for strategic growth is now firmly in place with the ability to scale services at the edge and extend reach to customers in hard-to-reach locations. This has been achieved in a highly reliable, time- and cost-efficient way,” said Richard Butcher, MD of UK&I at Nomios. “With our monitoring service, ongoing management, maintenance and training, Quickline is well prepared for the future. Working together, Nomios and ADVA helped Quickline to combine their 5G technologies and best-of-breed access solutions, creating an extremely innovative and efficient network architecture that will deliver on present day and future customer expectations across Yorkshire, Lincolnshire and beyond.” About ADVA ADVA is a company founded on innovation and focused on helping our customers succeed. Our technology forms the building blocks of a shared digital future and empowers networks across the globe. We’re continually developing breakthrough hardware and software that leads the networking industry and creates new business opportunities. It’s these open connectivity solutions that enable our customers to deliver the cloud and mobile services that are vital to today’s society and for imagining new tomorrows. Together, we’re building a truly connected and sustainable future. For more information on how we can help you, please visit us at www.adva.com. About Nomios Nomios are a cyber security and networking solutions provider for global enterprises, telecommunications operators and service providers. They combine technologies, processes and the best human expertise to create next generation services and solutions. Their service quality and operational excellence results in the highest customer satisfaction in the market. www.nomios.co.uk. About Quickline Quickline is focussed on delivering improved broadband connectivity in rural areas of the north of England and beyond where a significant digital divide remains and many hundreds of thousands of premises are in desperate need of increased broadband speeds. The East Yorkshire-based firm is an innovative forward-thinking Internet Service Provider (ISP) with its heritage in fixed wireless, but its network includes increasing amounts of full fibre connectivity, as well as rural-delivered 5G technology. Its aim is to be the leading UK-dedicated, rural broadband infrastructure provider, delivering innovative, flexible and hybrid solutions that can address the millions of premises ignored by previous commercial rollouts for many years to come.

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NETWORK MANAGEMENT

Open XR Forum Expands Membership with Juniper Networks, Sumitomo Electric and Arrcus

Open XR Forum | June 10, 2022

Open XR Forum announced today that Juniper Networks, Sumitomo Electric and Arrcus, have joined the industry initiative to advance the deployment of software-configurable point-to-point and point-to-multipoint coherent optical networks utilizing XR optics pluggable transceiver technology. These new members bring essential expertise and world-class experience in routing, access/edge networks and software to the Open XR ecosystem. Their contributions and participation in the Forum will help drive multi-vendor, interoperable solutions to enable high bandwidth, software-configurable, coherent optics from the core to the edge of the network. Juniper is a leading supplier of routing and switching solutions, network security, AI-enabled enterprise networking operations and software-defined networking technologies. Sumitomo Electric Industries is a leading global provider of advanced optical communications and radio frequency solutions with a proven track record supplying access network equipment to telecommunications carriers and CATV operators. Arrcus provides virtualized routing solutions with best-in-class software for Data Centers, 5G/Access networks and Cloud Networking. "Juniper is pleased to work with the Open XR Forum members, to advance the development of intelligent coherent pluggables. We are excited to be part of the Open XR vision of transforming network architecture to deliver major advances in performance, cost and network agility to meet the rapidly expanding capacity requirements for cloud, datacenter and 5G traffic," said Brendan Gibbs, SVP Product Management, Juniper Networks. "Building a robust multi-vendor ecosystem is essential to enable network operators to achieve the substantial savings and increased network capabilities provided by XR optics technology. As critical members of the value chain, these new members mark a significant step forward in the realization of the XR optics network vision," Dave Welch, Infinera Co-Founder Open XR Forum is an MSA consortium bringing together network operators, equipment vendors, and component suppliers committed to building the foundation for a new generation of coherent optical solutions that will cost-effectively meet demand for greater network scalability and flexibility. XR optics is the industry's first coherent optical solution to solve the access and aggregation challenges faced by network operators caused by the misalignment between network traffic patterns and the technology used to transport that traffic. Open XR Forum membership is expanding rapidly to cover a wide range of industry participants which currently includes AT&T, BT, Colt, Crown Castle, Infinera, Liberty Global, Lumen Technologies, Telefónica, Verizon, Windstream and ZAYO. Read more about the benefits of Open XR Forum. An introductory whitepaper about Open XR Concept is also available as well as the Forum's first set of specifications. About Open XR Forum Open XR Forum was founded to foster collaboration between its members to facilitate the adoption and accelerate the growth of network architectures leveraging intelligent point-to-point and point-to-multipoint coherent pluggable transceivers. Members will work to ensure the products and services developed align with existing standards and operational models by driving the standardization of network interfaces and electro-mechanical hardware interfaces, demonstrating interoperability, establishing multi-sourcing potential, and developing and publishing new specifications as needed. This will accelerate the wide adoption and deployment of XR optics' innovative technology by a broad spectrum of network operators in a wide variety of applications. Open XR Forum membership is intended for network operators, network equipment vendors, and component suppliers.

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WIRELESS

Reach Mobile Secures Additional $16 Million in Funding; Company Formally Announces ReachNEXT Platform

Reach Mobile | June 08, 2022

Reach Mobile today formally announced the company has secured an additional $8 Million in funding, bringing its two-quarter fundraise to $16 Million, for a total of $35.6 Million in funding to date. The company also announced the formal introduction of ReachNEXT, a Software-as-a-Service (SaaS) platform that accelerates and streamlines how companies bring network-based services to market. ReachNEXT offers a one-stop-shop for launching and operating use cases such as MVNO, Fixed Wireless Access, Failover Internet, and IOT with unprecedented simplicity and speed. Clients of ReachNEXT range from emerging lifestyle brands to broadband providers reaching millions of homes. Virtually everything needed to operate a network-based service can be found in the cloud-native platform, including the front-end customer experiences, back office customer care and operations portals, and the network integration itself. Capabilities include billing, policy, catalog and data plan management, provisioning, layered security, and customer care, which can be deployed as an end-to-end solution, plug-and-play modules, or REST APIs. "Demand for turnkey mobile and fixed wireless offerings is skyrocketing, particularly among ISPs, The platform provides a clear path to market for innovative offers that have previously taken years and millions to build." Reach Mobile CEO, Harjot Saluja "Reach is popularizing the idea that network-based services can be launched quickly and easily by companies without wireless expertise," said Jake Maas, Executive Vice President at Graham Holdings Company, a lead investor in Reach Mobile's recent $8 million funding round. "We're excited to help Reach double-down in the domestic broadband space and fuel growth in new geographies and use cases." "ReachNEXT is built on the premise that cloud-native and software-defined networks will redefine how networks are leveraged and drive new monetization opportunities for carriers, solution providers, and enterprises," added Saluja. "It's our mission to make network-based services quicker to launch and easier to manage, and we believe the entire mobile ecosystem stands to benefit." About Reach Mobile Reach Mobile has integrated with more than 50 carriers across 75 countries and currently supports 40mm monthly active users with its first use case, toll-free data. Reach Mobile believes that connecting people and things to network possibilities will ultimately create a better world. With offices in Boston, Bangalore, and Ottawa, Reach Mobile is fueled by a decade of wireless expertise and the innovative spirit of a startup. Reach Mobile is the creator of ReachNEXT, a global SaaS platform that radically simplifies how network-based services are launched and operated.

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DATA CENTER NETWORKING

Ayla Networks Announces Support for Smart Home Device Developers Adopting the Matter Standard

Ayla Networks | July 29, 2022

Ayla Networks, whose Internet of Things (IoT) platform rapidly transforms any device into a smart, connected product, today announced support for smart home manufacturers and retailers that intend to adopt the Matter standard, the new connectivity protocol to be released later this year. Until now, interconnectivity among smart home devices has been complex. Matter solves that problem with a standard that ensures seamless and secure connectivity with all Matter-compliant devices within the home. “Matter essentially levels the playing field for seamless interconnectivity of smart home devices, so it’s time for manufacturers to rethink their value propositions and provide products that focus on the user experience,” “As a member of the Connectivity Standards Alliance leading the initiative, Ayla is ready now to support customers moving to Matter.” Jonathan Cobb, CEO of Ayla Networks Ayla also makes it easier for smart home device manufacturers to connect their devices locally and to the cloud, thanks to its partnership with Espressif in which Espressif is offering the option of Ayla software on its Matter-compliant chipsets and modules. Ayla IoT Platform Provides Distinctive Customer Value Device manufacturers, smart home platforms, and retailers want to preserve the day-to-day metrics of their devices and maintain a relationship with their customers. However, connectivity standardization could lead to overly simplistic functionality, driven by third-party apps and ecosystems. To avoid this outcome, Ayla provides developers and retailers with apps, tools and metrics to enable them to perform data analytics on the data generated by their connected devices, so they can better understand their smart home products’ usage and performance to enhance their value to users. “Ayla ensures that you have an excellent, branded user experience as a hedge against customers leaving your ecosystem,” said Cobb. “As IoT platform experts, we’ll not only help integrate your products into the Matter standard, we’ll also future-proof your solution as standards and use cases evolve.” Going Beyond the Standard Matter is a significant initiative for device compatibility, but Matter does not encompass the entire smart home solution. That is why Ayla provides manufacturers and retailers a comprehensive Matter-compliant platform that includes functionality not addressed by the Matter standard. This includes features such as cloud access, device management, user management, device schedules, support for non-Matter devices, data analytics and a proven 5-star user app. Manufacturers Rely on Ayla Since its founding in 2010, Ayla has been the IoT platform behind connected products from leading consumer brands, including SharkNinja, Owlet, Canadian Tire, Kenmore, Hunter Fan, Fujitsu and Schneider Electric. These brands leverage Ayla’s smart home and IoT experience to remain ahead of the market with competitive, connected solutions. About Ayla Networks Ayla Networks, a member of the Connectivity Standards Alliance leading the Matter initiative, enables consumer device manufacturers and retailers to realize better business outcomes through IoT solutions. Ayla’s software platform includes device, cloud, application, analytics and machine learning capabilities to drive the development and launch of differentiated connected products and services. By leveraging the Ayla IoT platform, solution providers can realize future-proofed, secure, connected products in the shortest time with the least risk.

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Spotlight

The decision to implement wireless technology in your industrial facility is a strategic choice, enabling an infrastructure that will provide significant benefits for your company beyond avoiding the wiring costs. The right decision will help improve safety, optimize the plant and ensure compliance. Wireless is a complex enabling technology that requires deliberate consideration before broad deployment in an industrial facility. This document outlines questions to consider as you make this decision...

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