New research shows consumers continue to see significant risk in IoT device security
James Bourne | August 21, 2018
Consumers continue to be intrigued by IoT devices – yet almost two thirds polled by Dynatrace admit they have already encountered performance issues with serious injury a potential risk. The study, titled ‘IoT Consumer Confidence Report: Challenges for Enterprise Cloud Monitoring on the Horizon’ and which polled 10,000 consumers globally, poured scorn on the security of connected devices amid consumer concerns. The most obvious candidate for this concern is self-driving cars, with 85% of those polled expressing worry that these vehicles could malfunction. A further 72% expressed their belief that software glitches in self-driving cars would cause serious injuries and fatalities, while 84% said they won’t use them due to fear of malfunction. It’s not just the software inside the cars which cause concern; consumers are also worried about digital locks locking them out of cars, as well as problems interacting with smart traffic lights. Healthcare is another major area of worry. Almost two thirds (62%) of those polled said they would not trust an IoT device to administer medication, while a vast majority (85%) said they had concerns over the accuracy of devices to monitor heart rate and blood pressure – and whether it could compromise clinical data. “The delivery chain behind every connected device is extremely complex,” explained Dave Anderson, VP marketing at Dynatrace. “Businesses are already struggling with cloud complexity, but IoT magnifies this a thousand times with sensors, masses of new data and dynamic containerised workloads.