Unified Communications, Network Security
Article | July 10, 2023
Asia stands out as home to a handful of telcos busy building an international business out of selling their internally developed IT platforms. Leading the way are Jio in India, Japan’s Rakuten and Singapore operator Singtel.
Having built their own businesses, they are now selling their platforms to support new 5G business models for enterprises and other operators. In the case of Singtel, this means its 5G multi-access edge computing (MEC) services, based on Paragon, its orchestration platform for enterprise services.
Manoj Prasanna Kumar, Head of Enterprise Platforms at Singtel, who is responsible for the Paragon platform, discusses in this article the company’s enterprise service ambitions, how it’s partnering with global enterprise software vendors and the obstacles it still sees to 5G B2B service uptake.
Paragon, which falls under the telco’s DigitalInfraCo arm, aims to give enterprises “a single pane of glass that provides an end-to-end view and control of the network, the edge and the application ecosystem,” says Manoj. “It opens up the edge to the enterprise world, allowing them to deploy either their own applications or applications from Singtel's ecosystem.”
Launched last year, Paragon also lets telcos orchestrate end-to-end 5G enterprise networking services in combination with applications from software and cloud computing partners. Paragon’s application partners include Amazon Web Services, Intel, Microsoft and SAP, and the platform is available to every 5G enterprise user within the Singtel Group.
Singtel’s bet is that a growing number of enterprises will need a tightly intertwined combination of 5G connectivity and cloud computing on the edge to run specific vertical applications.
“Our strategy is to become a super aggregator of MEC,” says Manoj. “We focus on high throughput, low latency use cases, such as video analytics or streaming, mixed reality and virtual reality which pump data into the back-end applications and where the decision-making cannot afford even a few milliseconds of extra latency.”
In addition to Paragon, Singtel Group’s investments in 5G infrastructure and service delivery include a national 5G standalone (SA) network, covering more than 95% of Singapore, and international investment in data centers to support cloud computing on the network edge. Today, there are signs that its investments in 5G enterprise services are starting to bear fruit. In the second half of the 2022/23 financial year, which ended on 31 March, Singtel reported that higher demand for technology solutions and 5G services contributed to ICT revenue growth of 11%, with ICT revenues contributing 23% of Singtel Group’s overall enterprise revenue.
Singtel scored a notable win for the Enterprise 5G offering powered by Paragon platform last year when Silicon manufacturer Micron said it would deploy it and Singtel’s 5G campus network infrastructure to support its smart manufacturing operations. Micron is using Singtel’s solution to help manage and analyze its manufacturing processes for enhanced efficiency. Likewise, Singtel recently announced Hyundai as another customer for their Enterprise 5G offering powered by the Paragon platform to deliver digital twin for their electric vehicle manufacturing plant in Singapore for advanced manufacturing operations.
Nonetheless, Manoj recognizes that challenges remain when it comes to growing the 5G enterprise business. “5G and edge in Singapore have had quite a good start. But I would say we've got a long way to go,” he says.
Convincing customers
One of the biggest obstacles is generating customer demand. After all, just because enterprises are able to set 5G connectivity parameters on demand or use MEC for 5G applications at the click of a button doesn’t mean they see a reason to do so.
“Many customers don't have a lot of awareness of how edge computing can really transform their business and how a few milliseconds of latency can actually save money for them, make them more efficient, and reduce errors and so on,” says Manoj.
This reality has shaped Singtel’s sales process. “We spend quite a lot of time in raising awareness amongst customers,” he explains. “We never start with what 5G can do. Instead, we focus on understanding their challenges, their current processes, what gaps there are, and…start with applications that can help solve their problems.”
Another challenge is a lack of 5G-native devices. “This puts us in a very tough spot because when we go and connect devices to wi-fi hotspots, and then use 5G as backhaul, customers often ask ‘isn't this similar to wi fi? Why do I need 5G?’” He adds: “It will be a bit of a roadblock…for all telcos until the 5G-native device ecosystem matures.”
There is also a need for software applications that can perform optimally on 5G and the edge, and switch between network slices with different payloads. “There is a little bit of hand holding required when we bring in an ISV to qualify their application so that it can benefit from all the capabilities of 5G and the edge,” says Manoj.
And then there are the engineering challenges associated with orchestration. Paragon sets out to automate much of the orchestration and management capabilities that make it possible to request quality of service on demand for specific applications and use cases. But here again, success is dependent on close partnerships with third parties.
“Strategic partnerships with Ericsson on the network side and with Intel, Microsoft and AWS help us boost the infrastructure and the application side to stitch together the network and the infrastructure capabilities,” explains Manoj.
Choosing your vertical
Singtel is currently targeting three strategic verticals: manufacturing, public safety and urban planning. Its choice reflects the opportunities in both Singapore and the domestic markets of members of the Singtel Group.
“In Singapore, we are lucky because both enterprises and the government are very, very future-looking and invest quite a lot in adopting new technology,” says Manoj. In particular, “public sector customers are more motivated to explore something new because they carry the digital footprint of the country,” he says.
And because governments operate public safety and urban planning systems at a national level, the promises are on enough scale to spur third parties to invest in developing devices and software applications. Typical public safety use cases include video analytics, surveillance systems and robotics applications; urban planning covers systems such as traffic management.
Some of the enterprise applications Singtel sees gaining traction include immersive B2B2C content, such as delivering real-time analytics to gamers via a 360-degree video feed or mixed reality applications to train factory workers on how to troubleshoot to use complex equipment. “If they need an augmented overlay of information through the camera feeds then they need 5G and edge because a lag will make users nauseous,” explains Manoj. Other promising use cases include autonomous drones and robots.
Singtel has drawn on standard APIs, including TM Forum’s Open APIs, CAMARA APIs to build Paragon. Manoj encourages both technology standardization and collaboration with hyperscalers and software vendors to grow the enterprise market.
“Telcos should be embracing tech players as partners, seeing them as catalysts of more pull through on their services,” says Manoj. “When you partner with them, you expose your services on the hyperscale infrastructure, you naturally work with developers, which allows telcos to expand the services market.”
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Enterprise Mobility, Mobile Infrastructure
Article | June 16, 2023
Enhance network performance, strengthen security, and minimize downtime with the curated network monitoring companies list. Ensure proactive problem detection for business success with top solutions.
In the ever-evolving landscape of modern business operations, effectively monitoring network components is paramount. network monitoring is a vital process that involves overseeing crucial elements like routers, switches, firewalls, servers, and more. To ensure seamless network management and control, organizations rely on specialized network monitoring tools that gather valuable insights. Adopting a proactive approach, network monitoring empowers businesses to identify and address potential issues early, preventing costly downtime and failures. By leveraging the power of network monitoring, organizations can safeguard their operations, optimize network performance, and drive overall success.
This article will explore the top 10 network monitoring companies that excel in providing advanced solutions for network security, analytics, and performance management. These companies have established themselves as industry leaders, delivering comprehensive network monitoring tools that empower businesses to achieve optimal network functionality, bolster cybersecurity defenses, and ensure continuous operational excellence.
1. Arete
Arete is a renowned global cyber risk company for network security and analytics. With a focus on transforming how organizations prepare for, respond to, and prevent cybercrime, Arete is a leader in cyber incident response. Its expertise lies in providing rapid access to world-class cybersecurity professionals worldwide, enabling organizations to mitigate cyber threats within hours. In collaboration with insurance carriers and legal counsel, the company's data-driven approach helps businesses recover from cyberattacks and strengthen their systems for future resilience. Its commitment to collective defense and sharing best practices reinforces its position as a trusted provider of the best network monitoring software.
2. Nuspire
Nuspire, a prominent network monitoring company, emerged as a visionary managed security services provider (MSSP) is driven by a commitment to bridging security gaps and inspiring positive change in the industry. It helps recognize the unique cybersecurity needs of each business. Using a partnership approach, the company works closely with clients to deliver tailored solutions beyond expectations. Nuspire's global reach is impressive, with two offices in the United States and 12 global processing centers and security operations centers (SOCs). Nuspire is trusted by many brands to manage their cybersecurity programs daily. With one of the highest client retention rates in the industry, standing at an impressive 99%, Nuspire has built enduring relationships based on trust and exceptional service.
3. cPacket Networks
With Network-Aware application performance and security assurance solutions, cPacket Network empowers enterprises, governments, and service providers to effectively manage and secure its distributed hybrid environments. Its AIOps-ready analytics platform offers deep network visibility, enabling proactive identification of performance issues before it impacts business applications or end-user experience. It provides reliable, integrated, and user-friendly solutions. cPacket helps organizations reduce complexity, increase security, and enhance operational efficiency. Whether monitoring physical or virtual networks, handling north-south or east-west traffic, or managing hybrid environments, cPacket's cutting-edge technology and AI-enabled predictive monitoring capabilities make them a reliable partner for businesses pursuing digital transformation.
4. CSPi Technology Solutions
CSPi Technology Solutions is an exceptional network monitoring company that sets itself apart with its extensive IT expertise, proven track record of delivering results, flexible approach, and comprehensive service scope. By partnering with leading technology providers and adopting a vendor-agnostic approach, the company ensures the right solutions for its client's unique requirements. Its team of experienced engineers, with specialized certifications in networking, wireless and mobility, unified communications and collaboration, data centers, and advanced security, enables it to deliver superior services across major industries. With a comprehensive portfolio covering the entire IT lifecycle, including vital managed IT services, professional IT services and cloud services, CSPi Technology Solutions is well-equipped to provide proactive network monitoring and address businesses' evolving security and analytics needs.
5. IR
IR is an exceptional network monitoring company at the forefront of the industry, offering innovative solutions in predictive and prescriptive analytics, along with cutting-edge automation capabilities. Its solutions simplify the management of modern communications, payments, and infrastructure environments, ensuring real-time performance issue identification and resolution for seamless user experiences. Used by over 1,000 organizations across 60 countries, including major banks, airlines, and telcos, IR's solutions provide critical insights and ensure high availability and performance for millions of customers worldwide. With a global presence and corporate headquarters in Sydney, Australia, IR continues to create excellence when it matters most, making them a top choice among network monitoring companies.
6. Witbe
Witbe, a leading network monitoring company focusing on innovation in the quality of experience (QoE) industry, offers an acclaimed solution to monitor and ensure seamless user experiences across various interactive services, devices, and networks. Over 300 clients in 50 countries, including broadcasters, operators, content providers, and app developers, rely on Witbe's Robots to guarantee flawless services. As a public company listed on Euronext Growth (ALTWIT.PA) and with a global presence in major cities worldwide, Witbe is renowned for its commitment to delivering exceptional network monitoring solutions for optimal QoE.
7. Radiflow
Radiflow is one of the top network monitoring companies to go to for network security and analytics in 2023. With a focus on uncompromising ICS (Industrial Control Systems) and OT (Operational Technology) security, Radiflow emphasizes the importance of cybersecurity from the beginning. Providing industrial threat detection and risk management solutions empowers customers to make informed decisions and take proactive actions based on data. Known for their cybersecurity expertise and reputation in the OT world, Radiflow's team combines extensive research with innovative approaches to meet industry-specific needs. Additionally, the network monitoring solution provider is a trusted partner by prioritizing visibility and effective management of critical systems.
8. Virtual1
Virtual1 stands out as the UK's most advanced network. Its software-defined infrastructure ensures scalability to meet evolving customer demands while providing exceptional control and empowerment to its partners. Virtual1's team of passionate experts, spread across various locations, consistently pushing industry boundaries to deliver cutting-edge solutions. Additionally, it offers high-capacity connectivity with top-notch security, and the networking provider's solutions guarantee fast, secure, and reliable internet access, which is crucial for business-critical operations. With real-time control, customizable service propositions, and value-added capabilities like firewalls and cloud, Virtual1 is a trusted provider of network monitoring software that seamlessly integrates with critical business systems.
9. Doherty Associates
Doherty Associates stands out for its intelligent IT solutions and services, offering a unique combination of cutting-edge tools and expert skills. Its proactive approach to cybersecurity, coupled with 24/7 support from its London and Kuala Lumpur teams, ensures reliable network monitoring. With a strong focus on sectors prioritizing risk management, such as financial services, law, insurance, and mining, Doherty Associates has offers exceptional customer satisfaction with top solutions to secure and monitor network seamlessly. This network monitoring company’s long-standing client relationship are a testament to its ability to unlock business potential through secure and efficient network monitoring, making them a leading choice in the network monitoring companies list.
10. Wifi SPARK
WiFi SPARK stands out for its SPARK Solution, which caters to over 80 National Health Service (NHS) Trusts in the UK. This comprehensive solution offers secure WiFi for patients, visitors, and staff while integrating tailored patient engagement and analytics solutions with clinical and administrative systems. Significant features include access to entertainment, educational content, dementia support, surveys, and a wide range of applications. With exceptional 24/7 support, WiFi SPARK ensures seamless network monitoring, making it an essential choice among other network monitoring companies.
Key Takeaway
Network monitoring is essential in ensuring the smooth functioning of modern business networks. Organizations utilizing specialized network traffic analysis tools can effectively manage and control network components, detect performance issues, identify faults, and monitor user accounts. Proactive monitoring helps in early problem detection, reducing downtime and preventing failures. To empower business success, partnering with top network monitoring companies that offer advanced solutions for network security, analytics, and performance management is essential. These companies provide comprehensive tools enabling businesses to optimize network functionality, enhancing cybersecurity, and maintaining uninterrupted operations.
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5G
Article | May 18, 2023
5G is a little higher at 3.4GHz to 3.6GHz, but that's tiny when you consider that microwaves go up to 300GHz. And visible light comes in at a range of around 430THz to 770THz. That's more than a thousand times higher than the maximum microwave – and 100,000 higher than 5G. Dangerous radiation, like UV rays, X-rays and gamma rays are also far higher up the spectrum still. Early theories suggested 5G could lead to cancer – and now crackpots have linked it to coronavirus too. But it's simply impossible for 5G to cause any of these problems. Radiation damages cells by breaking them apart, but 5G microwaves simply lack the power to do this. 5G is a low-frequency radiation, far below infrared and visible light.
In fact, it's essential that 5G is low-frequency, because higher frequencies are less useful at delivering mobile signals over large areas. We know that this level of radiation is safe, because otherwise the visible light from our televisions would have killed us a long time ago.
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5G
Article | May 13, 2022
The cloud, robotics, automation, and digital technologies are indispensablefor efficient, adaptable, and dynamic business operations. Artificial intelligence and 5G have evolved to become two of the most revolutionary technologies of the decade. While 5G and AI are capable ofindependently revolutionizing industries and facilitating future experiences, combining the two will be ground-breaking.
The combination of AI with 5G mobile technology has the potential to transform business and society, paving the wayfor new products and services that were previouslyunimaginable.So, let’s check out how AI and 5G can revamp and upgrade businesses.
AI with 5G: Making Network and Devices Better
Using AI on 5G networks and devices will enhance wireless communication and battery, and most importantly, improve the user experience. With the help of machine learning, you can now focus on major wireless issues that are tough to tackle with traditional methods.
The wireless industry has been talking about the ways in which AI can improve 5G networks.AI will significantly impactthe fundamental aspects of 5G network management, including efficiency, deployment, service quality, and security.
One of the less-discussed aspects is how on-device AI will enhance the 5G end-to-end system. Radio frequency awareness (RFA) is at the center of 5G improvements and AI's involvement in the process.Instead of a hand-crafted algorithm, machine learning can decipher the device's RF signals. Improved radio awareness increases device experience, system performance, and radio security.
Embracing 5G for Future Telecom & Business Operations
The fifth generation of mobile technology comes with many use cases that are enough to completely transform almost every industry. As the world gets ready for a substantial transformation, it's important to know what they are and how they can help your business. Presently, 5G is driving three significant global trends.
5G technology will alter connected devices by driving consumer adoption, making them smarter, and making large-scale device integration easier.
Cloud and edge computing depend on accessibility, and 5G will make cloud and edge computing more powerful and accessible than ever before.
As 5G allows algorithms to be much more efficient at collecting and analyzing data at scale, AI becomes more accessible and fundamental for businesses powered by 5G. This can be considered a scientific and ethical endeavor.
PartingThoughts
Like any new technology, there is indeed a lot of hype around 5G's debut. 5G and AI are two synergistic, necessary components driving future advancements. Those whocombine these technologies will have a competitive edge and the opportunity to build future forward brands.Businesses that adopt 5G will not only witness revenue gain but will also emerge as an influential player in the future.
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