Network Management, Network Security
Article | July 17, 2023
Discover key network performance metrics to enhance user experience. Explore in-depth latency, throughput, jitter, packet loss, VOIP quality, and MOS score to optimize network performance analysis.
Contents
1. Importance of Network Performance Metrics for Performance Analysis
2. Critical Key Network Performance Metrics to Monitor
2.1 Latency
2.2 Throughput
2.3 Jitter
2.4 Packet Loss
2.5 VOIP Qualiy
2.6 MOS Score
3. Steps to Monitor and Measure Network Performance
4. Significance of Monitoring Metrics in Network Troubleshooting
4.1 Provides Network Visibility
4.2 Prevents Network Downtime
4.3 Observe Bandwidth Usage
5. Overcome Monitoring Challenges in Network Performance Metrics
6. Key Takeaway
1. Importance of Network Performance Metrics for Performance Analysis
Network performance involves analyzing and evaluating network statistics to determine the quality of services provided by the underlying computer network. Considering various key network metrics, it is primarily measured from the end-users’ perspective. Measuring these metrics, analyzing performance data over time, and understanding the impact on the end-user experience is essential to assess network performance.
Measuring network performance requires considering factors such as the location and timing of measurements. For instance, network performance may differ when comparing paths between cities or during periods of varying user demands throughout the day. Therefore, a comprehensive approach to monitoring network performance involves identifying these variables and identifying areas for improvement.
Network performance metrics offer valuable insights into any network infrastructure and services. These metrics provide real-time information on potential issues, outages, and errors, allowing one to allocate IT resources efficiently. Understanding end-user demands can create an adaptive network to meet future business needs. However, comprehensive monitoring requires an advanced network monitoring tool to gather, analyze, and interpret data effectively, optimizing network performance. Leveraging relevant metrics can improve network performance, help make informed decisions, enhance network reliability, and deliver a superior user experience.
2. Critical Key Network Performance Metrics to Monitor
2.1 Latency
Latency, or network delay, is a crucial performance metric in network monitoring and management. It quantifies the time required to transmit data between destinations. Factors like packet queuing and fiber optic cabling affect network latency. Consistent delays or sudden spikes in latency indicate significant network performance issues. Monitoring and minimizing latency are essential for ensuring optimal network performance. By actively tracking latency, organizations identify and address issues that may cause delays in data transmission, thereby improving overall network responsiveness and minimizing disruptions for end-users.
2.2 Throughput
Throughput metrics for network monitoring enable measurement of the data transmission rate across various network segments. Unlike bandwidth, which represents the theoretical data transfer limit, throughput reflects the successful delivery of data packets to their destination. Variations in throughput can occur across different network areas. A low throughput indicates the presence of dropped packets requiring retransmission, and highlights potential performance issues that need attention. Monitoring throughput is crucial for effective network management. By monitoring this performance metric, organizations can gain insights into the actual data transmission rate, ensuring that it aligns with expected levels.
2.3 Jitter
Jitter, a key performance metric in network monitoring, refers to the variation in delay between packets, measured as the difference between expected and actual arrival times. It results due to network congestion, routing issues, or other factors, leading to packet loss and degraded application performance. Jitter disrupts the standard sequencing of data packets and can arise due to network congestion or route changes. Monitoring jitter is crucial for identifying and addressing network stability issues and ensuring reliable data transmission. By actively monitoring this performance metric, organizations can address variations in packet delay, mitigating issues that leads to packet loss and enabling proactive troubleshooting.
2.4 Packet Loss
Packet loss, a performance management network monitoring metric, represents the number of data packets lost during transmission. It directly affects end-user services, leading to unfulfilled data requests and potential disruptions. Packet loss can arise from various factors, including software problems, network congestion, or router performance issues. Monitoring the entire process precisely to detect and address packet loss, ensures reliable data transmission and optimal network performance. Monitoring packet loss with the right network monitoring software enables timely troubleshooting and optimization of network infrastructure, ultimately enhancing overall network reliability and performance.
2.5 VOIP Quality
VoIP (Voice over Internet Protocol) quality is a crucial network performance metric. It refers to the overall performance of a VoIP system in delivering clear and reliable voice communications over the Internet, replacing traditional phone lines. Factors influencing VoIP quality include network bandwidth, latency, packet loss, jitter, and the quality of end-user devices. Monitoring VoIP quality ensures optimal system functionality and high-quality voice communications. Key performance indicators (KPIs) such as mean opinion score (MOS), jitter, latency, packet loss, and call completion rates are utilized to assess and optimize VoIP quality.
2.6 MOS Score
Mean opinion score (MOS) is a vital performance metric in network monitoring, rating the perceived quality of a voice call on a scale of 1 to 5. It is a standardized measurement developed by the ITU, an international agency focused on enhancing communication networks. Initially designed for traditional voice calls, the MOS has been adapted to evaluate Voice over IP (VoIP) calls. The MOS score considers various factors, including the specific codec employed for the VoIP call, providing a comprehensive assessment of voice calls quality in network monitoring.
3. Steps to Monitor and Measure Network Performance
Step 1: Deploy a Software for Network Monitoring
To effectively measure network performance, deploying dedicated network monitoring software is crucial. While temporary tools like traceroutes and pings can provide insights into ongoing problems, they are insufficient for troubleshooting intermittent network issues. Relying on periodic tools for intermittent issues is reliant on chance, as it may only detect problems when they occur during tool usage. By implementing comprehensive network monitoring software, one can proactively monitor and analyze network metrics, historical data, and performance, allowing for timely detection and resolution of both ongoing and intermittent network issues.
Step 2: Distribute Monitoring Agents
For comprehensive network performance measurement, businesses must distribute monitoring agents strategically across key network locations. These specialized software agents continuously monitor network performance using synthetic traffic, simulating and assessing the end-user perspective.
By distributing Monitoring Agents, organizations can:
• Measure key network metrics, including jitter, packet loss, and throughput.
• Identify and troubleshoot intermittent network issues that are challenging to pinpoint.
• Receive alerts regarding any performance degradation, ensuring a timely response.
• Collect valuable data for in-depth troubleshooting and analysis, facilitating proactive network management and optimization.
Step 3: Measure Network Metrics
After deploying the monitoring agents, they continuously exchange synthetic User Datagram Protocol (UDP) traffic, forming a network monitoring session. During this session, the agents measure network performance by evaluating key metrics and conducting network traffic analysis. The metrics used in the analysis include specific parameters, and the results of these measurements are presented in a network response time graph, providing a visual representation of the network's performance characteristics. Monitoring and analyzing these metrics enable organizations to gain valuable insights into network performance, facilitating informed decision-making and convenient network performance troubleshooting.
4. Significance of Monitoring Metrics in Network Troubleshooting
4.1 Provide Network Visibility
Monitoring metrics plays a vital role in network troubleshooting by offering network visibility. They enable the identification of performance bottlenecks, configuration problems, and security vulnerabilities that detrimentally affects network performance. These issues can be addressed through targeted troubleshooting efforts, resulting in improved network performance and enhanced end-user experience. Organizations identify and resolve network issues by monitoring metrics, ensuring optimal network functionality and overall business productivity.
4.2 Prevent Network Downtime
Effective monitoring metrics are instrumental in preventing network downtime, a costly concern for businesses. Swift identification and resolution of network issues through proactive network performance troubleshooting help minimize downtime, ensuring uninterrupted business operations. By promptly addressing potential problems, network troubleshooting safeguards against lost productivity, revenue, and customer dissatisfaction. Maintaining a proactive approach to monitoring and resolving network issues to enhance network reliability and business continuity.
4.3 Observe Bandwidth Usage
Monitoring metrics are essential in network troubleshooting as they enable the observation of bandwidth usage. This allows organizations to detect abnormal or excessive utilization, pinpoint key performance issues and ensure optimal resource allocation. It allows for identifying critical bandwidth-hogging applications or network intrusions, helping experts take immediate action to mitigate risks, safeguard data, and protect the overall network integrity. Additionally, experts can optimize network performance and ensure a seamless user experience for organizations relying on efficient network infrastructure.
5. Overcome Monitoring Challenges in Network Performance Metrics
Enterprises seeking to ensure optimal network performance and improve overall business operations must overcome network monitoring obstacles. Effectively monitoring, tracking, and improving network performance requires a strategic combination of skilled personnel, advanced technologies, and well-defined strategies. Failing to address these requirements results in various challenges that hinder the ability to enhance network performance effectively.
The challenges that businesses often encounter include managing scalability, handling massive data volumes, achieving real-time monitoring, dealing with multi-vendor environments, addressing network security and privacy concerns, and adapting to evolving network demands. Each obstacle presents unique complexities that require tailored approaches and expert insights.
To overcome these challenges, enterprises must invest in comprehensive monitoring tools capable of handling the scalability demands of growing networks. These tools should provide real-time network visibility, robust analytics capabilities, and intelligent data filtering mechanisms to extract meaningful insights from vast network data. Establishing clear monitoring objectives aligned with business goals and defining key performance indicators (KPIs) are essential in effectively addressing network performance challenges.
6. Key Takeaway
Monitoring network performance metrics is crucial for assessing the quality of services a computer network provides from an end-user perspective. It involves continuously tracking and analyzing key metrics such as latency, throughput, jitter, packet loss, VOIP quality, and MOS score. Organizations can actively monitor and assess performance, proactively identify intermittent issues, and collect valuable data for in-depth analysis by implementing dedicated network monitoring software and strategically deploying monitoring agents across the network. In addition, it is imperative to emphasize the significance of monitoring metrics in mitigating the potential financial impact of network downtime, enhancing the utilization of available bandwidth resources, and efficiently tackling the complexities inherent in scaling operations, real-time monitoring, diverse vendor ecosystems, security concerns, and the ever-evolving requirements of modern networks.
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5G
Article | September 28, 2023
Your patients have grown to trust your expertise and recommendations in matters regarding their healthcare. As the sector transitions into a more digital playing field, uninterrupted network connectivity is more than just a bonus; it’s a necessity.
While there are many different challenges to completely integrating your practice into the digital world, internet outages are the costliest. Downtime can be caused by various factors, which can compromise patient safety, the faith your team instills in you, and your practice’s reputation and revenue. However, investing in the means to maintain a resilient network lets you maximize your network uptime to optimize resources.
We'll look at four different strategies and their benefits for your infrastructure so you can focus on what you do best: providing healthcare excellence to your patients.
Strengthening Network Infrastructure
The traditional way of doing things may be great for your remedies and techniques. Still, with a growing number of patients and their contextually relevant demands, your network needs to be able to accommodate many different booking requests, increase user activity on your server, and store sensitive patient information.
High-speed internet connections enhance your network performance and let you, your team, and your patients make the most of your uninterrupted uptime. Fiber-optic networks, when combined with load balancing and proper segmentation, can diffuse and direct network traffic efficiency and prevent congestion, which prevents downtime due to overload.
Implementing Network Monitoring and Management Tools
Much like your patients visit your practice to ensure everything is all right with the current state of their health, your network must also receive the same treatment. Identifying and pre-emptively resolving potential issues and vulnerabilities will prevent much more destructive or expensive problems from occurring.
Use real-time tools to monitor your bandwidth usage and gain visibility of potential bottlenecks. Tools that offer risk monitoring deliver alerts about critical events that pose a threat to your business continuity. Your IT team will be better equipped to troubleshoot issues promptly and optimize performance.
Conducting Regular Network Assessments and Audits
Once you have the proper monitoring tools to manage your network topology better, proactive troubleshooting is a great way to spot-check whether your current solution is working as it should. A network audit is much like proactive troubleshooting; you are looking to see if anything could harm the overall system and catch it before it can develop.
When auditing a network, the primary focus should be security measures. If patient and confidential data is not secure, the smooth operations of your business are the least of your worries. When conducting an audit, consulting with a network service provider will help identify issues with your protocols, data encryption, and firewall configuration.
Establishing Redundancy and Disaster Recovery Plans
Backing up private and confidential data is crucial to ensuring that sensitive information is not lost or exposed. Minimizing network downtime can often be achieved by having backup systems that will keep running in the event of an attack or outage. For example, a dedicated Cloud Access Network, power supplies, and switches will go a long way.
When creating an internet contingency plan, outline steps and protocols with your team that you will take in the event of a complete failure, including things such as brand reputation management, customer service, and data loss prevention.
Looking Forward
As the lines between in-person and digital are blurred, navigating the complexities of implementing a robust network is paramount to your business.
Strengthening your infrastructure, integrating redundant systems, and conducting regular audits and assessments with the proper monitoring and management tools will help you maximize uptime usage and minimize network downtime.
Although overwhelming, working with a reputable network service provider can help you embrace your network topology to remain competitive.
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Enterprise Mobility
Article | June 15, 2023
Opportunity knocks for open RAN hopefuls in the UK. They have been invited by the government to enter a competition offering cash prizes from a pot of £30 million ($41.3 million) for the best-performing contestants. Think of it as a Britain's Got Talent for open RAN, probably untelevized and without Simon Cowell as a judge.
It is the UK's latest attempt to help cultivate 5G alternatives to big kit vendors Ericsson and Nokia, which are set to be the country's dominant 5G infrastructure providers once operators have expunged all traces of China's Huawei – something the government has ordered them to do by 2028.
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Article | May 12, 2021
The increasing use of mobile applications and digital payment services has not only paved the way for new banking models, but also highlighted the importance of user experience in digital banking. Banking applications are now developed completely on cloud, support multiple platforms, and use AI/ML extensively. Security, a critical aspect of digital banking, has transformed with innovative capabilities like self-service identity verification, passwordless access, risk-based multi-factor authentication (MFA), behavioral analytics, and encryption capabilities.
The underlying reason for developing the above-mentioned capabilities is to provide consumers with a secure banking experience, where they can access their financial data without fear and conduct transactions with ease. For the bank employee, it is all about working with the latest digital services and securely accessing them from anywhere. It is important to understand that user experience, be it consumer or workforce, is all about providing convenience and establishing trust. Only then can a financial institution remain ahead of the competition.
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