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Key Network Performance Metrics to Improve Efficiency

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Discover key network performance metrics to enhance user experience. Explore in-depth latency, throughput, jitter, packet loss, VOIP quality, and MOS score to optimize network performance analysis.

Contents
1. Importance of Network Performance Metrics for Performance Analysis
2. Critical Key Network Performance Metrics to Monitor 3. Steps to Monitor and Measure Network Performance
4. Significance of Monitoring Metrics in Network Troubleshooting 5. Overcome Monitoring Challenges in Network Performance Metrics
6. Key Takeaway


1. Importance of Network Performance Metrics for Performance Analysis

Network performance involves analyzing and evaluating network statistics to determine the quality of services provided by the underlying computer network. Considering various key network metrics, it is primarily measured from the end-users’ perspective. Measuring these metrics, analyzing performance data over time, and understanding the impact on the end-user experience is essential to assess network performance.

Measuring network performance requires considering factors such as the location and timing of measurements. For instance, network performance may differ when comparing paths between cities or during periods of varying user demands throughout the day. Therefore, a comprehensive approach to monitoring network performance involves identifying these variables and identifying areas for improvement.

Network performance metrics offer valuable insights into any network infrastructure and services. These metrics provide real-time information on potential issues, outages, and errors, allowing one to allocate IT resources efficiently. Understanding end-user demands can create an adaptive network to meet future business needs. However, comprehensive monitoring requires an advanced network monitoring tool to gather, analyze, and interpret data effectively, optimizing network performance. Leveraging relevant metrics can improve network performance, help make informed decisions, enhance network reliability, and deliver a superior user experience.

2. Critical Key Network Performance Metrics to Monitor

2.1 Latency

Latency, or network delay, is a crucial performance metric in network monitoring and management. It quantifies the time required to transmit data between destinations. Factors like packet queuing and fiber optic cabling affect network latency. Consistent delays or sudden spikes in latency indicate significant network performance issues. Monitoring and minimizing latency are essential for ensuring optimal network performance. By actively tracking latency, organizations identify and address issues that may cause delays in data transmission, thereby improving overall network responsiveness and minimizing disruptions for end-users.

2.2 Throughput

Throughput metrics for network monitoring enable measurement of the data transmission rate across various network segments. Unlike bandwidth, which represents the theoretical data transfer limit, throughput reflects the successful delivery of data packets to their destination. Variations in throughput can occur across different network areas. A low throughput indicates the presence of dropped packets requiring retransmission, and highlights potential performance issues that need attention. Monitoring throughput is crucial for effective network management. By monitoring this performance metric, organizations can gain insights into the actual data transmission rate, ensuring that it aligns with expected levels.

2.3 Jitter

Jitter, a key performance metric in network monitoring, refers to the variation in delay between packets, measured as the difference between expected and actual arrival times. It results due to network congestion, routing issues, or other factors, leading to packet loss and degraded application performance. Jitter disrupts the standard sequencing of data packets and can arise due to network congestion or route changes. Monitoring jitter is crucial for identifying and addressing network stability issues and ensuring reliable data transmission. By actively monitoring this performance metric, organizations can address variations in packet delay, mitigating issues that leads to packet loss and enabling proactive troubleshooting.

2.4 Packet Loss

Packet loss, a performance management network monitoring metric, represents the number of data packets lost during transmission. It directly affects end-user services, leading to unfulfilled data requests and potential disruptions. Packet loss can arise from various factors, including software problems, network congestion, or router performance issues. Monitoring the entire process precisely to detect and address packet loss, ensures reliable data transmission and optimal network performance. Monitoring packet loss with the right network monitoring software enables timely troubleshooting and optimization of network infrastructure, ultimately enhancing overall network reliability and performance.

2.5 VOIP Quality

VoIP (Voice over Internet Protocol) quality is a crucial network performance metric. It refers to the overall performance of a VoIP system in delivering clear and reliable voice communications over the Internet, replacing traditional phone lines. Factors influencing VoIP quality include network bandwidth, latency, packet loss, jitter, and the quality of end-user devices. Monitoring VoIP quality ensures optimal system functionality and high-quality voice communications. Key performance indicators (KPIs) such as mean opinion score (MOS), jitter, latency, packet loss, and call completion rates are utilized to assess and optimize VoIP quality.

2.6 MOS Score

Mean opinion score (MOS) is a vital performance metric in network monitoring, rating the perceived quality of a voice call on a scale of 1 to 5. It is a standardized measurement developed by the ITU, an international agency focused on enhancing communication networks. Initially designed for traditional voice calls, the MOS has been adapted to evaluate Voice over IP (VoIP) calls. The MOS score considers various factors, including the specific codec employed for the VoIP call, providing a comprehensive assessment of voice calls quality in network monitoring.

3. Steps to Monitor and Measure Network Performance

Step 1: Deploy a Software for Network Monitoring

To effectively measure network performance, deploying dedicated network monitoring software is crucial. While temporary tools like traceroutes and pings can provide insights into ongoing problems, they are insufficient for troubleshooting intermittent network issues. Relying on periodic tools for intermittent issues is reliant on chance, as it may only detect problems when they occur during tool usage. By implementing comprehensive network monitoring software, one can proactively monitor and analyze network metrics, historical data, and performance, allowing for timely detection and resolution of both ongoing and intermittent network issues.

Step 2: Distribute Monitoring Agents

For comprehensive network performance measurement, businesses must distribute monitoring agents strategically across key network locations. These specialized software agents continuously monitor network performance using synthetic traffic, simulating and assessing the end-user perspective.

By distributing Monitoring Agents, organizations can:

• Measure key network metrics, including jitter, packet loss, and throughput.
• Identify and troubleshoot intermittent network issues that are challenging to pinpoint.
• Receive alerts regarding any performance degradation, ensuring a timely response.
• Collect valuable data for in-depth troubleshooting and analysis, facilitating proactive network management and optimization.

Step 3: Measure Network Metrics

After deploying the monitoring agents, they continuously exchange synthetic User Datagram Protocol (UDP) traffic, forming a network monitoring session. During this session, the agents measure network performance by evaluating key metrics and conducting network traffic analysis. The metrics used in the analysis include specific parameters, and the results of these measurements are presented in a network response time graph, providing a visual representation of the network's performance characteristics. Monitoring and analyzing these metrics enable organizations to gain valuable insights into network performance, facilitating informed decision-making and convenient network performance troubleshooting.

4. Significance of Monitoring Metrics in Network Troubleshooting

4.1 Provide Network Visibility

Monitoring metrics plays a vital role in network troubleshooting by offering network visibility. They enable the identification of performance bottlenecks, configuration problems, and security vulnerabilities that detrimentally affects network performance. These issues can be addressed through targeted troubleshooting efforts, resulting in improved network performance and enhanced end-user experience. Organizations identify and resolve network issues by monitoring metrics, ensuring optimal network functionality and overall business productivity.

4.2 Prevent Network Downtime

Effective monitoring metrics are instrumental in preventing network downtime, a costly concern for businesses. Swift identification and resolution of network issues through proactive network performance troubleshooting help minimize downtime, ensuring uninterrupted business operations. By promptly addressing potential problems, network troubleshooting safeguards against lost productivity, revenue, and customer dissatisfaction. Maintaining a proactive approach to monitoring and resolving network issues to enhance network reliability and business continuity.

4.3 Observe Bandwidth Usage

Monitoring metrics are essential in network troubleshooting as they enable the observation of bandwidth usage. This allows organizations to detect abnormal or excessive utilization, pinpoint key performance issues and ensure optimal resource allocation. It allows for identifying critical bandwidth-hogging applications or network intrusions, helping experts take immediate action to mitigate risks, safeguard data, and protect the overall network integrity. Additionally, experts can optimize network performance and ensure a seamless user experience for organizations relying on efficient network infrastructure.

5. Overcome Monitoring Challenges in Network Performance Metrics

Enterprises seeking to ensure optimal network performance and improve overall business operations must overcome network monitoring obstacles. Effectively monitoring, tracking, and improving network performance requires a strategic combination of skilled personnel, advanced technologies, and well-defined strategies. Failing to address these requirements results in various challenges that hinder the ability to enhance network performance effectively.

The challenges that businesses often encounter include managing scalability, handling massive data volumes, achieving real-time monitoring, dealing with multi-vendor environments, addressing network security and privacy concerns, and adapting to evolving network demands. Each obstacle presents unique complexities that require tailored approaches and expert insights.

To overcome these challenges, enterprises must invest in comprehensive monitoring tools capable of handling the scalability demands of growing networks. These tools should provide real-time network visibility, robust analytics capabilities, and intelligent data filtering mechanisms to extract meaningful insights from vast network data. Establishing clear monitoring objectives aligned with business goals and defining key performance indicators (KPIs) are essential in effectively addressing network performance challenges.

6. Key Takeaway

Monitoring network performance metrics is crucial for assessing the quality of services a computer network provides from an end-user perspective. It involves continuously tracking and analyzing key metrics such as latency, throughput, jitter, packet loss, VOIP quality, and MOS score. Organizations can actively monitor and assess performance, proactively identify intermittent issues, and collect valuable data for in-depth analysis by implementing dedicated network monitoring software and strategically deploying monitoring agents across the network. In addition, it is imperative to emphasize the significance of monitoring metrics in mitigating the potential financial impact of network downtime, enhancing the utilization of available bandwidth resources, and efficiently tackling the complexities inherent in scaling operations, real-time monitoring, diverse vendor ecosystems, security concerns, and the ever-evolving requirements of modern networks.

Spotlight

Technology Partners

"Technology Partners Trading Establishment (TP) founded in 2007. We (Technology Partners) set out as a Systems integrator and IT solutions providers and reseller in the kingdom of Saudi Arabia and Egypt Countries, focusing on IT infrastructure solutions, Web Design & Development , Application Development & Integration , HW& Storage solutions , Networking solutions , IT Consultancy services , IT Outsourcing , Service Management and IT Asset Management."

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Paragon, which falls under the telco’s DigitalInfraCo arm, aims to give enterprises “a single pane of glass that provides an end-to-end view and control of the network, the edge and the application ecosystem,” says Manoj. “It opens up the edge to the enterprise world, allowing them to deploy either their own applications or applications from Singtel's ecosystem.” Launched last year, Paragon also lets telcos orchestrate end-to-end 5G enterprise networking services in combination with applications from software and cloud computing partners. Paragon’s application partners include Amazon Web Services, Intel, Microsoft and SAP, and the platform is available to every 5G enterprise user within the Singtel Group. Singtel’s bet is that a growing number of enterprises will need a tightly intertwined combination of 5G connectivity and cloud computing on the edge to run specific vertical applications. “Our strategy is to become a super aggregator of MEC,” says Manoj. “We focus on high throughput, low latency use cases, such as video analytics or streaming, mixed reality and virtual reality which pump data into the back-end applications and where the decision-making cannot afford even a few milliseconds of extra latency.” In addition to Paragon, Singtel Group’s investments in 5G infrastructure and service delivery include a national 5G standalone (SA) network, covering more than 95% of Singapore, and international investment in data centers to support cloud computing on the network edge. Today, there are signs that its investments in 5G enterprise services are starting to bear fruit. In the second half of the 2022/23 financial year, which ended on 31 March, Singtel reported that higher demand for technology solutions and 5G services contributed to ICT revenue growth of 11%, with ICT revenues contributing 23% of Singtel Group’s overall enterprise revenue. Singtel scored a notable win for the Enterprise 5G offering powered by Paragon platform last year when Silicon manufacturer Micron said it would deploy it and Singtel’s 5G campus network infrastructure to support its smart manufacturing operations. Micron is using Singtel’s solution to help manage and analyze its manufacturing processes for enhanced efficiency. Likewise, Singtel recently announced Hyundai as another customer for their Enterprise 5G offering powered by the Paragon platform to deliver digital twin for their electric vehicle manufacturing plant in Singapore for advanced manufacturing operations. 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Paragon sets out to automate much of the orchestration and management capabilities that make it possible to request quality of service on demand for specific applications and use cases. But here again, success is dependent on close partnerships with third parties. “Strategic partnerships with Ericsson on the network side and with Intel, Microsoft and AWS help us boost the infrastructure and the application side to stitch together the network and the infrastructure capabilities,” explains Manoj. Choosing your vertical Singtel is currently targeting three strategic verticals: manufacturing, public safety and urban planning. Its choice reflects the opportunities in both Singapore and the domestic markets of members of the Singtel Group. “In Singapore, we are lucky because both enterprises and the government are very, very future-looking and invest quite a lot in adopting new technology,” says Manoj. In particular, “public sector customers are more motivated to explore something new because they carry the digital footprint of the country,” he says. And because governments operate public safety and urban planning systems at a national level, the promises are on enough scale to spur third parties to invest in developing devices and software applications. Typical public safety use cases include video analytics, surveillance systems and robotics applications; urban planning covers systems such as traffic management. Some of the enterprise applications Singtel sees gaining traction include immersive B2B2C content, such as delivering real-time analytics to gamers via a 360-degree video feed or mixed reality applications to train factory workers on how to troubleshoot to use complex equipment. “If they need an augmented overlay of information through the camera feeds then they need 5G and edge because a lag will make users nauseous,” explains Manoj. Other promising use cases include autonomous drones and robots. Singtel has drawn on standard APIs, including TM Forum’s Open APIs, CAMARA APIs to build Paragon. Manoj encourages both technology standardization and collaboration with hyperscalers and software vendors to grow the enterprise market. “Telcos should be embracing tech players as partners, seeing them as catalysts of more pull through on their services,” says Manoj. “When you partner with them, you expose your services on the hyperscale infrastructure, you naturally work with developers, which allows telcos to expand the services market.”

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Read More

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5G necessitates a different network strategy. Unlike previous generations, 5G deployment is not only about adding more sites and increasing backhaul capacity. In fact, it is more about rethinking the whole network architecture to make it agile. The high capacity requirements of 5G will necessitate the use of small cells in cities and areas of high footfall (such as airports) to complement national macro networks. Private networks (for example to sell into enterprise customers) and the concept of a neutral host (such as for sports stadiums) are further examples of diversification.

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Spotlight

Technology Partners

"Technology Partners Trading Establishment (TP) founded in 2007. We (Technology Partners) set out as a Systems integrator and IT solutions providers and reseller in the kingdom of Saudi Arabia and Egypt Countries, focusing on IT infrastructure solutions, Web Design & Development , Application Development & Integration , HW& Storage solutions , Networking solutions , IT Consultancy services , IT Outsourcing , Service Management and IT Asset Management."

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NTT DATA and IP Infusion Partner to Accelerate Network Disaggregation

Business Wire | October 17, 2023

IP Infusion, a leading provider of open network software and solutions for wireline and mobile network operators, today announced a strategic partnership with NTT DATA, a global digital business and IT services leader. NTT DATA and IP Infusion are collaborating for go-to-market open networking solutions to bring enhanced disaggregation, scalability, and choices to network operators. NTT DATA (part of NTT Group) is a global innovator of IT and business services headquartered in Tokyo that offers consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA will offer IP Infusion Cell Site Routers, Routed Optical Networking, Aggregation Router and Data Center software products, including bundled solutions, on a broad portfolio of white box hardware. This collaboration for expanding broad connectivity was initiated by the Telecom Infra Project (TIP), including TIP solutions for Disaggregated Cell Site Gateways (DCSG) or Cell Site Routers and Cassini for Routed Optical Networking projects. Both NTT DATA and IP Infusion are members of TIP, which is driving development and deployment of open, disaggregated, and standards-based technology solutions to advance global connectivity. “We are deeply committed to accelerating network disaggregation throughout our global ecosystem of customers and partners,” said Teodoro López Palacios, Partner, Telecom Sector at NTT DATA Europe & LATAM. “IP Infusion is a proven leader in open networking, providing award-winning and field-tested solutions that reduce total cost of ownership while expanding services. We are excited to help propel innovation, greater access, and better network outcomes to more users.” “The systems integrator role is important for the TIP community, and the IP Infusion and NTT DATA alliance is a big step forward for bringing disaggregated solutions to a diverse range of use cases,” said Kristian Toivo, Executive Director of Telecom Infra Project. “NTT DATA and IP Infusion have long demonstrated deep expertise in open network solutions and this collaboration will help create a stronger, more flexible supply chain, supporting high-quality connectivity.” We are pleased to partner with NTT DATA to drive further market penetration for open networking, said Atsushi Ogata, President and CEO of IP Infusion. It’s great to be working with NTT DATA, a trusted global innovator for business IT solutions, which clearly understands the powerful potential of network disaggregation. We are proud to be furthering TIP’s ideals for expanding open networks and paving the way for a connected future. Along with this partnership with NTT DATA, IP Infusion continues to receive acclaim for its products and services. This spring, leading independent global provider of technology industry insights GigaOm designated IP Infusion as Leader and Outperformer for the third consecutive year in all three of its 2023 Network Operating System Radar Reports. The IP Infusion software platform was identified as the most complete of the more than 20 NOS vendors GigaOm analysts evaluated, outperforming incumbent providers including Cisco and Juniper. In addition, TIP recognized IP Infusion’s Disaggregated Cell Site Gateway (DCSG) solution with the TIP Validated Solution Gold Badge in 2022. IP Infusion’s software was recognized for satisfying the stringent requirements set by the TIP Open Optical Packet Transport Project (OOPT) group for the DCSG. About IP Infusion IP Infusion manufactures open network software and solutions for carriers, service providers and data centers. With hundreds of customers and thousands of deployments, IP Infusion is a market leader in Network Operating Systems. Our flagship software platform OcNOS® allows network operators to disaggregate their networks, streamline operations, and reduce Total Cost of Ownership (TCO). Network OEMs may also disaggregate network devices to expedite time to market, offer comprehensive services, and achieve carrier grade robustness. IP Infusion is headquartered in Santa Clara, Calif., and is a wholly owned and independently operated subsidiary of ACCESS CO., LTD. Additional information can be found at http://www.IPInfusion.com. IP Infusion and OcNOS are trademarks or registered trademarks of IP Infusion. ACCESS is a registered trademark or trademark of ACCESS CO., LTD. in the United States, Japan and/or other countries. Northforge Innovations is a registered trademark of Northforge Innovations, Inc. All other trademarks, service marks, registered trademarks, or registered service marks mentioned are the property of their respective owners.

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Network Infrastructure

AireSpring Offers Managed SASE SD-Branch Network Solution

PRWeb | October 25, 2023

AireSpring, a leading global managed services provider and next generation aggregator specializing in Managed IT, Network Services, and Unified Communications, is pleased to announce that it now offers Fortinet's Managed SASE SD-Branch solution comprised of FortiGate Next Generation Firewall (NGFW) with SD-WAN, FortiAP Secure Wi-Fi Access Points, and FortiSwitch Secure Ethernet Switches. The complete solution now includes fully integrated and Managed Wi-Fi access points and switches for users and infrastructure accessing the internet and cloud applications—a necessity in today's business environment. With built-in security, intelligent application visibility and control, and streamlined compliance, Managed Fortinet SASE SD-Branch protects networks against threats while ensuring productivity and simplified network management. The solution helps solve local connectivity challenges and Wi-Fi interference and congestion issues--all managed under a single pane of glass, thus reducing the strain on IT teams. AireSpring's Managed Fortinet's SD-Branch solution offers a host of features and benefits, including: Cloud-native and cloud-hosted with end-to-end visibility. Unified management to simplify operations and ensure consistent policy enforcement and compliance. Seamless deployment, indoors and outdoors. A user-friendly interface. Simplified electrical power and Wi-Fi setup. Mesh networking to distribute Wi-Fi access across large spaces. Tri-Band Radio Access Point for connectivity using different frequencies. Optional on-site field services for site surveys, installation, and wiring. Optional LTE-based backup Managed Wireless WAN connection. Real-time proactive monitoring and remediation through our 24/7/365 network operations center. We're thrilled to introduce Fortinet's Managed Wi-Fi Access Point and Switch solution to our partners and their customers, stated AireSpring CEO Avi Lonstein. This industry-leading product is indispensable in today's Wi-Fi-reliant environment and, along with our personalized customer service, speaks to AireSpring's commitment to delivering crucial, customized solutions to enterprises with unique business needs. About AireSpring Founded in 2001, family owned and operated AireSpring is an award-winning global managed services provider and next-generation aggregator specializing in Managed IT, Network Services, and Unified Communications, serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions and personalized customer service to multi-location enterprise customers. Services include Global Managed SD-WAN and SASE, Managed Security, Unified Communications, SIP Trunking, and Global Business Internet. AireSpring offers its solutions through a diversified network of channel partners that includes technology solutions distributors (TSDs), managed service providers (MSPs), and value-added resellers (VARs). As part of its fully managed solution, AireSpring provides access to hundreds of carriers and cable companies in the US and around the globe, delivering a seamless single-source solution with one bill and one point of contact for AireSpring partners and their customers.

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Network Management

Vercara launches UltraDNS TLD to Provide High Availability, Redundancy to TLDs

Business Wire | October 19, 2023

Vercara, a leading provider of cloud-based services that secure the online experience, is introducing UltraDNS TLD, a global anycast network that provides Top Level Domain (TLD) DNS services to help customers meet high availability and redundancy demands, as well as regulatory compliance standards. UltraDNS TLD is a cloud-based solution that ensures business continuity and optimum availability for TLDs, providing fast, reliable query responses through a global network of 47 nodes. We have successfully delivered these services to a select set of customers for over a decade, and we’re thrilled to now launch this product to a wider market, said Carlos Morales, senior vice president of solutions at Vercara. We have designed this offering to meet a growing need for better security and availability within the industry, building upon our deep experience. Not only is this a crucial step in strengthening the UltraDNS product line by including TLD support, but it also furthers Vercara’s broader, collaborative goal of securing every online interaction. Customers can also depend on UltraDNS TLD for compliance with Internet Corporation for Assigned Names and Numbers (ICANN) Registry and Registrar TLD standards. UltraDNS TLD and Vercara network provisioning meet all TLD ICANN requirements. With full visibility on the platform, users will be able to see both queries and regulatory reports sent to ICANN. This solution can be used alongside an existing network to provide redundancy or customers can take advantage of UltraDNS TLD2. UltraDNS TLD2 is a fully redundant solution that consists of two distinct networks working together to provide TLD nameserver resolution with location, network, transit, and operational redundancy. The combined networks ensure that TLDs will reliably respond to queries in the event of local outages or degradation, providing uninterrupted service. These fully redundant networks can work together seamlessly, managed through a single pane of glass. “Availability is the singular, most important thing for TLDs, and UltraDNS TLD provides just that,” said Jose Ernesto Grimaldo, Registry Manager at NIC Mexico. “As a longtime customer of Vercara, we have been fortunate to leverage this solution that not only provides assurance that our digital infrastructure is always reachable, but also solves for pain points when it comes to regulatory compliance.” For more information about UltraDNS TLD, please visit: https://vercara.com/top-level-domain-dns About Vercara Vercara is a purpose-built, global, cloud-based security platform that provides layers of protection to safeguard businesses’ online presence, no matter where attacks originate or where they are aimed. Delivering the industry’s highest-performing solutions and supported by unparalleled 24/7 human expertise and hands-on guidance, top global brands depend on Vercara to protect their networks and applications against threats and downtime. Vercara’s suite of cloud-based services is secure, reliable, and available, delivering peace of mind and ensuring that businesses and their customers experience exceptional interactions all day, every day. Pressure-tested in the world’s most tightly regulated and high-traffic verticals, Vercara’s mission-critical security portfolio provides best-in-class DNS and application and network security (including DDoS and WAF) services to its Global 5000 customers and beyond. For more information, visit vercara.com.

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Network Infrastructure

NTT DATA and IP Infusion Partner to Accelerate Network Disaggregation

Business Wire | October 17, 2023

IP Infusion, a leading provider of open network software and solutions for wireline and mobile network operators, today announced a strategic partnership with NTT DATA, a global digital business and IT services leader. NTT DATA and IP Infusion are collaborating for go-to-market open networking solutions to bring enhanced disaggregation, scalability, and choices to network operators. NTT DATA (part of NTT Group) is a global innovator of IT and business services headquartered in Tokyo that offers consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA will offer IP Infusion Cell Site Routers, Routed Optical Networking, Aggregation Router and Data Center software products, including bundled solutions, on a broad portfolio of white box hardware. This collaboration for expanding broad connectivity was initiated by the Telecom Infra Project (TIP), including TIP solutions for Disaggregated Cell Site Gateways (DCSG) or Cell Site Routers and Cassini for Routed Optical Networking projects. Both NTT DATA and IP Infusion are members of TIP, which is driving development and deployment of open, disaggregated, and standards-based technology solutions to advance global connectivity. “We are deeply committed to accelerating network disaggregation throughout our global ecosystem of customers and partners,” said Teodoro López Palacios, Partner, Telecom Sector at NTT DATA Europe & LATAM. “IP Infusion is a proven leader in open networking, providing award-winning and field-tested solutions that reduce total cost of ownership while expanding services. We are excited to help propel innovation, greater access, and better network outcomes to more users.” “The systems integrator role is important for the TIP community, and the IP Infusion and NTT DATA alliance is a big step forward for bringing disaggregated solutions to a diverse range of use cases,” said Kristian Toivo, Executive Director of Telecom Infra Project. “NTT DATA and IP Infusion have long demonstrated deep expertise in open network solutions and this collaboration will help create a stronger, more flexible supply chain, supporting high-quality connectivity.” We are pleased to partner with NTT DATA to drive further market penetration for open networking, said Atsushi Ogata, President and CEO of IP Infusion. It’s great to be working with NTT DATA, a trusted global innovator for business IT solutions, which clearly understands the powerful potential of network disaggregation. We are proud to be furthering TIP’s ideals for expanding open networks and paving the way for a connected future. Along with this partnership with NTT DATA, IP Infusion continues to receive acclaim for its products and services. This spring, leading independent global provider of technology industry insights GigaOm designated IP Infusion as Leader and Outperformer for the third consecutive year in all three of its 2023 Network Operating System Radar Reports. The IP Infusion software platform was identified as the most complete of the more than 20 NOS vendors GigaOm analysts evaluated, outperforming incumbent providers including Cisco and Juniper. In addition, TIP recognized IP Infusion’s Disaggregated Cell Site Gateway (DCSG) solution with the TIP Validated Solution Gold Badge in 2022. IP Infusion’s software was recognized for satisfying the stringent requirements set by the TIP Open Optical Packet Transport Project (OOPT) group for the DCSG. About IP Infusion IP Infusion manufactures open network software and solutions for carriers, service providers and data centers. With hundreds of customers and thousands of deployments, IP Infusion is a market leader in Network Operating Systems. Our flagship software platform OcNOS® allows network operators to disaggregate their networks, streamline operations, and reduce Total Cost of Ownership (TCO). Network OEMs may also disaggregate network devices to expedite time to market, offer comprehensive services, and achieve carrier grade robustness. IP Infusion is headquartered in Santa Clara, Calif., and is a wholly owned and independently operated subsidiary of ACCESS CO., LTD. Additional information can be found at http://www.IPInfusion.com. IP Infusion and OcNOS are trademarks or registered trademarks of IP Infusion. ACCESS is a registered trademark or trademark of ACCESS CO., LTD. in the United States, Japan and/or other countries. Northforge Innovations is a registered trademark of Northforge Innovations, Inc. All other trademarks, service marks, registered trademarks, or registered service marks mentioned are the property of their respective owners.

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