How the coronavirus is changing internet usage patterns worldwide

| March 22, 2020

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As more home-bound people self-isolate in an attempt to slow the spread of COVID-19, the coronavirus, they are changing internet traffic patterns and consumption in a major way.  According to Cloudfare, a provider of internet optimization, security, and availability services to 10% of the world's websites, demand for video conferencing, streaming services like Netflix, news, and online shopping coming from residential broadband networks is surging. Traffic originating from businesses and universities is slowing.

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Virtual Hold Technology (VHT)

At VHT we enable our customers to keep the promises they make to their customers, creating lasting brand loyalty. For over two decades, VHT has been the world’s #1 provider of callback software and services, enabling over 300 of the world’s leading companies to increase their Net Promoter Scores among tens of millions of consumers and generate millions of dollars in return on their investment.

OTHER ARTICLES

Here's why 5G and coronavirus are not connected

Article | March 21, 2020

The coronavirus pandemic and its ongoing consequences have given us all plenty to think about and worry about. But there’s one thing you can permanently take off your concern list: 5G has no causal connection to COVID-19, contrary to several recent misguided online rumors. In fact, according to a seven-year-long scientific study published just this month, 5G has no detrimental health effects in general. But it’s worth examining why 5G can’t possibly be related to the coronavirus from a scientific and factual perspective and why it isn’t a health concern in general. Plus, along the way, you might learn a little bit more about how 5G and cellphones work

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Five Broadcasting Technology Transition Factors to Consider

Article | March 4, 2020

You may be asking yourself, what will the broadcasting industry look like a year from now or five years into the future? How do I successfully transition my broadcast technology to keep pace? Here are five important factors to consider when reshaping your broadcasting technology in this time of rapid change. After all, the decisions made now will determine the technical environment we live with for years to come. If you’re considering broadcast technology transition, begin by asking the question, how should this workflow exist in the future? Does it make sense to keep doing what we do with no changes to operational assumptions? How long do we expect the best practices implemented today to remain best practices?

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How to accelerate network rollout without compromising 5G customer experience

Article | April 6, 2020

In today’s digitized world, consumers expect nothing less than the best from service providers. They are eager to adopt new technology but are unforgiving when it comes to poor customer experience. Consumers today don’t hesitate to use social media to voice their concerns, and once their complaints are in the public domain they can influence the perception of others easily. To keep their customers happy it’s important for service providers to keep their finger on the pulse when it comes to customer experience while accelerating their 5G rollout. Unfortunately, 5G comes with a new level of network complexity – and I predict it’s going to be more difficult than ever to understand the true experience. Is there a way to solve this conundrum from day one?

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Britain's got open RAN talent, hopes clueless govt.

Article | July 2, 2021

Opportunity knocks for open RAN hopefuls in the UK. They have been invited by the government to enter a competition offering cash prizes from a pot of £30 million ($41.3 million) for the best-performing contestants. Think of it as a Britain's Got Talent for open RAN, probably untelevized and without Simon Cowell as a judge. It is the UK's latest attempt to help cultivate 5G alternatives to big kit vendors Ericsson and Nokia, which are set to be the country's dominant 5G infrastructure providers once operators have expunged all traces of China's Huawei – something the government has ordered them to do by 2028.

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Spotlight

Virtual Hold Technology (VHT)

At VHT we enable our customers to keep the promises they make to their customers, creating lasting brand loyalty. For over two decades, VHT has been the world’s #1 provider of callback software and services, enabling over 300 of the world’s leading companies to increase their Net Promoter Scores among tens of millions of consumers and generate millions of dollars in return on their investment.

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