Unified Communications, Network Security
Article | July 10, 2023
Latency – the time it takes for devices to communicate with each other or with the server that’s imparting information – was already pretty low with 4G, but 5G will basically make it disappear. This development is great news for new tech forays into remote real-time gaming and self-driving cars, as the communication needs to be instantaneous for hiccup-free gameplay and to guarantee the safety of passengers. lthough there has been much media coverage regarding 5G’s health-related dangers and conspiracy-driven connection to the coronavirus, many people are still in the dark about what the 5G network can bring to the everyday internet user.
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Network Infrastructure, Network Management
Article | July 10, 2023
Digital liberation has opened up several avenues for businesses. The current scenario is a bright example of how a remote or hybrid work model seamlessly became a norm, establishing digital workspaces, including laptops and PCs.
But this has also led companies to deal with a lot of challenges in managing their enterprise mobility.
Whether it is the security or Bring Your Own Device (BYOD) to the user experience or migration, Mobile Device Management (MDM) plays a significant role in digital transformation.
PROTECTION VS. PRIVACY: THE PROBLEM WITH (MDM) – INTRODUCTION
Mobile device management pertains to software solutions and reliable practices that enable companies to easily manage and obtain wide-ranging mobile devices in compliance with corporate guidelines.
In addition, the MDM functionality addresses the security of devices and data, management of devices, and configurations.
Essentially, MDM as security is an element of an enterprise mobility management solution that integrates a clustered set of tools to secure and manage mobile apps, BYOD devices, content data and access, configurations, risk management, software updates, and application management.
MDM allows a single-interface control over all connecting devices, enabling each device registered for corporate use through the MDM software to be easily monitored, managed, and controlled as per organizational policies.
“It’s clear that our network is better protected. We have solved our BYOD issues and can rely on great support via e-mail, phone, or Skype.”
- Raymond Bernaert, IT Administrator at ROC Kop van Noord, the Netherlands
However, when it comes to an understanding, this technology is of utmost importance to consider the key challenges that companies face regarding protection vs. privacy of mobile device management.
Key Challenges
MDM solutions are built to improve visibility and secure better control into an end user’s mobile device activity. However, unrestrained tracking of the device’s activities poses a huge threat to the end user’s privacy.
For instance, the mobile device management solution may track real-time location and browsing detail. The information exposes employees’ data and usage habits beyond the employer’s device management and security needs.
Moreover, as the mobile device market expands, employees choose devices from various brands and platforms, which companies extend support and manage; nevertheless, unanticipated security issues with a specific platform and software version could emerge at any point. Thus, executing the entire process without compromising the end-user convenience.
Now, let’s check out some of the most common mobile device management challenges.
Security
Using numerous devices and endpoints could potentially increase the risk of hacking. This is because, for hackers, it would be a lot easier to exploit the endpoints.
And, no wonder mobile device security is one of the fastest-growing concepts in the cybersecurity landscape today.
Incorporating mobile devices under the umbrella of mobile device management would be helpful to bridge the vulnerable gaps and prove to firmly manage the entire digital fleet, including mobile phones and PCs. In addition, this will increase up-time significantly and containerize the personal data from corporate data.
The Privacy Issue
Though MDM solution helps organizations obviate data breaches, they also open up doubt and questions regarding employee privacy. This is because various MDM tools allow employers to monitor the entire device’s activities, including personal phone calls and web activity, at any point.
Subsequently, this empowers the IT team to command control in corporate security, whereby they perform many such remote actions, which harm the employees’ privacy.
Organizations over the years have used mobile device management solutions with the intent to put BYOD in place. When an enterprise enables BYOD, employees use their devices to access data to help achieve the tasks.
With the intent to secure the endpoints, companies choose MDM as their key solution and take control over the entire mobile device, but with that comes the potential for abuse. So, naturally, there is an unwillingness among employees to get MDM installed on their devices.
Network Access Control (NAC)
The sudden surge in digital workspace culture has also brought in additional complications with varied mobile devices.
It is crucial to ensure the team has access to all the apps and corporate data they need. However, it is also important to note that there should be a check on direct access to the data center.
One of the core elements for enterprise mobility is network access control (NAC). NAC scrutinizes devices wanting to access your network and it carefully enables and disables native device capabilities distinctly.
With designated devices getting connected to the network as per resource, role, and location, it is relatively easy for NAC to ascertain their access level based upon the pre-configured concepts.
User Experience
It is essential to consider the end-user experience while managing mobility as it often becomes a big challenge. Therefore, a successful mobile device management structure lies mainly in creating a satisfying user experience.
A company that uses various devices and has extensive BYOD users may find VMware Workspace ONE or MobileIron effective.
However, if the enterprise is all Apple iPhones, the ideal enterprise mobility management would be Jamf Pro, an Apple-only EMM.
A single sign would be a perfect method to get into the virtual desktop to ensure efficiency for the remote workers. Moreover, it won’t ask you to sign into different applications separately.
Sturdy enterprise mobile device management is an absolute necessity to have a hassle-free experience.
Let’s cite the example of this case study, where ‘The Department of Homeland Security (DHS) Science and Technology Directorate’ (S&T) initiated the Next Generation First Responder (NGFR) Apex program to assist tomorrow’s first responder in becoming protected, connected and aware.
DHS S&T held a series of NGFR Integration Demonstrations to incrementally test and assess interoperable technologies presently at the development stage.
These demonstrations have changed from tabletop integration to field exercises with partner public safety agencies incorporating increasingly complex technology.
The NGFR- Harris County OpEx included 23 varied DHS and industry-provided technologies involving six Internet of Things (IoT) sensors, five situational awareness applications and platforms and live-stream video feeds.
Additionally, Opex technologies also integrated body-worn cameras and real-time data aggregation and access across numerous agencies.
In a nutshell, this case study identifies and explains the mobile device management (MDM) solutions that provided an application-level cybersecurity evaluation and remote device management. The Opex addresses how nationwide public safety agencies could utilize MDM to enhance the operational deployment of new devices and applications.
Final Words
There are surely both pros and cons involved in mobile device management.
Over the years, the BYOD program has turned out to become a norm in corporate culture. In addition, the use of personal devices has significantly surged due to the gradual increase in remote and hybrid work models. Thus, many believe that the MDM solution is naturally aligned with BYOD.
However, the fact is, a perfectly planned BYOD policy is the only way to ensure clarity. Having no policy in place will expose a firm to the so-called ‘Shadow IT’ as users will circumvent the IT infrastructure working from their mobile devices.
Though the breach of privacy is likely, the policy can be tailored based on the company’s needs. The IT security is adequately maintained and protected and strikes a balance between protections vs. privacy in mobile device management.
Frequently Asked Questions
What can mobile device management do?
Mobile device management keeps business data safe and protected and secures control over confidential information. MDM also exercises its power to lock and remove all data. This is the capability that sustains the device’s security.
What are different mobile management tools?
With the introduction of Bring Your Own Device (BYOD), several enterprise mobility management tools have also been inducted into MDM.
To name a few, some of the prominent MDM tools are Miradore, Citrix Endpoint Management, and SOTI Mobicontrol.
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Network Infrastructure, Network Management
Article | July 27, 2023
Your patients have grown to trust your expertise and recommendations in matters regarding their healthcare. As the sector transitions into a more digital playing field, uninterrupted network connectivity is more than just a bonus; it’s a necessity.
While there are many different challenges to completely integrating your practice into the digital world, internet outages are the costliest. Downtime can be caused by various factors, which can compromise patient safety, the faith your team instills in you, and your practice’s reputation and revenue. However, investing in the means to maintain a resilient network lets you maximize your network uptime to optimize resources.
We'll look at four different strategies and their benefits for your infrastructure so you can focus on what you do best: providing healthcare excellence to your patients.
Strengthening Network Infrastructure
The traditional way of doing things may be great for your remedies and techniques. Still, with a growing number of patients and their contextually relevant demands, your network needs to be able to accommodate many different booking requests, increase user activity on your server, and store sensitive patient information.
High-speed internet connections enhance your network performance and let you, your team, and your patients make the most of your uninterrupted uptime. Fiber-optic networks, when combined with load balancing and proper segmentation, can diffuse and direct network traffic efficiency and prevent congestion, which prevents downtime due to overload.
Implementing Network Monitoring and Management Tools
Much like your patients visit your practice to ensure everything is all right with the current state of their health, your network must also receive the same treatment. Identifying and pre-emptively resolving potential issues and vulnerabilities will prevent much more destructive or expensive problems from occurring.
Use real-time tools to monitor your bandwidth usage and gain visibility of potential bottlenecks. Tools that offer risk monitoring deliver alerts about critical events that pose a threat to your business continuity. Your IT team will be better equipped to troubleshoot issues promptly and optimize performance.
Conducting Regular Network Assessments and Audits
Once you have the proper monitoring tools to manage your network topology better, proactive troubleshooting is a great way to spot-check whether your current solution is working as it should. A network audit is much like proactive troubleshooting; you are looking to see if anything could harm the overall system and catch it before it can develop.
When auditing a network, the primary focus should be security measures. If patient and confidential data is not secure, the smooth operations of your business are the least of your worries. When conducting an audit, consulting with a network service provider will help identify issues with your protocols, data encryption, and firewall configuration.
Establishing Redundancy and Disaster Recovery Plans
Backing up private and confidential data is crucial to ensuring that sensitive information is not lost or exposed. Minimizing network downtime can often be achieved by having backup systems that will keep running in the event of an attack or outage. For example, a dedicated Cloud Access Network, power supplies, and switches will go a long way.
When creating an internet contingency plan, outline steps and protocols with your team that you will take in the event of a complete failure, including things such as brand reputation management, customer service, and data loss prevention.
Looking Forward
As the lines between in-person and digital are blurred, navigating the complexities of implementing a robust network is paramount to your business.
Strengthening your infrastructure, integrating redundant systems, and conducting regular audits and assessments with the proper monitoring and management tools will help you maximize uptime usage and minimize network downtime.
Although overwhelming, working with a reputable network service provider can help you embrace your network topology to remain competitive.
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Article | April 16, 2020
At about 9.30pm on Easter Monday, in the small Dutch town of Almere near Amsterdam, the fire brigade was called to put out a blaze at a large telecoms mast—the second fire of its kind that night in the area. Though neither of the Almere towers were equipped with any of the latest 5G telecoms equipment—in fact one was designed only for use by the emergency services—authorities soon concluded that the fires were perpetrated by vandals acting in the name of an unusual theory: that 5G networks have contributed to the coronavirus pandemic.
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