Cisco brings unified experience to Webex Teams, Jabber

Network Infrastructure, Network Management

Article | July 27, 2023

One year ago, Tableau Foundation launched our Racial Justice Data Initiative out of a core belief that data can and should play a transformative role in the fight for racial equity and justice in the United States. We have forged new partnerships and deepened existing relationships with organizations committed to using data to raise awareness of inequities, point to solutions, and advocate for progress. Just today, we announced two new partnerships that will deepen our commitment to advancing racial equity in the Southern US with—Southern Economic Advancement Project (SEAP) and Fair Count. We believe that data can be a powerful resource in both identifying the experiences and challenges of people whose voices we may not normally hear and help create the necessary programs, policies, and resources needed to ensure these same people are not left behind

Network Management, Network Security

Article | July 17, 2023

Asia stands out as home to a handful of telcos busy building an international business out of selling their internally developed IT platforms. Leading the way are Jio in India, Japan’s Rakuten and Singapore operator Singtel. Having built their own businesses, they are now selling their platforms to support new 5G business models for enterprises and other operators. In the case of Singtel, this means its 5G multi-access edge computing (MEC) services, based on Paragon, its orchestration platform for enterprise services. Manoj Prasanna Kumar, Head of Enterprise Platforms at Singtel, who is responsible for the Paragon platform, discusses in this article the company’s enterprise service ambitions, how it’s partnering with global enterprise software vendors and the obstacles it still sees to 5G B2B service uptake. Paragon, which falls under the telco’s DigitalInfraCo arm, aims to give enterprises “a single pane of glass that provides an end-to-end view and control of the network, the edge and the application ecosystem,” says Manoj. “It opens up the edge to the enterprise world, allowing them to deploy either their own applications or applications from Singtel's ecosystem.” Launched last year, Paragon also lets telcos orchestrate end-to-end 5G enterprise networking services in combination with applications from software and cloud computing partners. Paragon’s application partners include Amazon Web Services, Intel, Microsoft and SAP, and the platform is available to every 5G enterprise user within the Singtel Group. Singtel’s bet is that a growing number of enterprises will need a tightly intertwined combination of 5G connectivity and cloud computing on the edge to run specific vertical applications. “Our strategy is to become a super aggregator of MEC,” says Manoj. “We focus on high throughput, low latency use cases, such as video analytics or streaming, mixed reality and virtual reality which pump data into the back-end applications and where the decision-making cannot afford even a few milliseconds of extra latency.” In addition to Paragon, Singtel Group’s investments in 5G infrastructure and service delivery include a national 5G standalone (SA) network, covering more than 95% of Singapore, and international investment in data centers to support cloud computing on the network edge. Today, there are signs that its investments in 5G enterprise services are starting to bear fruit. In the second half of the 2022/23 financial year, which ended on 31 March, Singtel reported that higher demand for technology solutions and 5G services contributed to ICT revenue growth of 11%, with ICT revenues contributing 23% of Singtel Group’s overall enterprise revenue. Singtel scored a notable win for the Enterprise 5G offering powered by Paragon platform last year when Silicon manufacturer Micron said it would deploy it and Singtel’s 5G campus network infrastructure to support its smart manufacturing operations. Micron is using Singtel’s solution to help manage and analyze its manufacturing processes for enhanced efficiency. Likewise, Singtel recently announced Hyundai as another customer for their Enterprise 5G offering powered by the Paragon platform to deliver digital twin for their electric vehicle manufacturing plant in Singapore for advanced manufacturing operations. Nonetheless, Manoj recognizes that challenges remain when it comes to growing the 5G enterprise business. “5G and edge in Singapore have had quite a good start. But I would say we've got a long way to go,” he says. Convincing customers One of the biggest obstacles is generating customer demand. After all, just because enterprises are able to set 5G connectivity parameters on demand or use MEC for 5G applications at the click of a button doesn’t mean they see a reason to do so. “Many customers don't have a lot of awareness of how edge computing can really transform their business and how a few milliseconds of latency can actually save money for them, make them more efficient, and reduce errors and so on,” says Manoj. This reality has shaped Singtel’s sales process. “We spend quite a lot of time in raising awareness amongst customers,” he explains. “We never start with what 5G can do. Instead, we focus on understanding their challenges, their current processes, what gaps there are, and…start with applications that can help solve their problems.” Another challenge is a lack of 5G-native devices. “This puts us in a very tough spot because when we go and connect devices to wi-fi hotspots, and then use 5G as backhaul, customers often ask ‘isn't this similar to wi fi? Why do I need 5G?’” He adds: “It will be a bit of a roadblock…for all telcos until the 5G-native device ecosystem matures.” There is also a need for software applications that can perform optimally on 5G and the edge, and switch between network slices with different payloads. “There is a little bit of hand holding required when we bring in an ISV to qualify their application so that it can benefit from all the capabilities of 5G and the edge,” says Manoj. And then there are the engineering challenges associated with orchestration. Paragon sets out to automate much of the orchestration and management capabilities that make it possible to request quality of service on demand for specific applications and use cases. But here again, success is dependent on close partnerships with third parties. “Strategic partnerships with Ericsson on the network side and with Intel, Microsoft and AWS help us boost the infrastructure and the application side to stitch together the network and the infrastructure capabilities,” explains Manoj. Choosing your vertical Singtel is currently targeting three strategic verticals: manufacturing, public safety and urban planning. Its choice reflects the opportunities in both Singapore and the domestic markets of members of the Singtel Group. “In Singapore, we are lucky because both enterprises and the government are very, very future-looking and invest quite a lot in adopting new technology,” says Manoj. In particular, “public sector customers are more motivated to explore something new because they carry the digital footprint of the country,” he says. And because governments operate public safety and urban planning systems at a national level, the promises are on enough scale to spur third parties to invest in developing devices and software applications. Typical public safety use cases include video analytics, surveillance systems and robotics applications; urban planning covers systems such as traffic management. Some of the enterprise applications Singtel sees gaining traction include immersive B2B2C content, such as delivering real-time analytics to gamers via a 360-degree video feed or mixed reality applications to train factory workers on how to troubleshoot to use complex equipment. “If they need an augmented overlay of information through the camera feeds then they need 5G and edge because a lag will make users nauseous,” explains Manoj. Other promising use cases include autonomous drones and robots. Singtel has drawn on standard APIs, including TM Forum’s Open APIs, CAMARA APIs to build Paragon. Manoj encourages both technology standardization and collaboration with hyperscalers and software vendors to grow the enterprise market. “Telcos should be embracing tech players as partners, seeing them as catalysts of more pull through on their services,” says Manoj. “When you partner with them, you expose your services on the hyperscale infrastructure, you naturally work with developers, which allows telcos to expand the services market.”

Enterprise Mobility, Mobile Infrastructure

Article | June 16, 2023

Something revolutionary that solves problems becomes a product or service with many trade secrets you cannot afford to let loose in the market. All small, medium, and large businesses worry about how vulnerable they are to threats as far as data sharing within the organization is concerned. This is where a private network comes in. Every business wants to take a technological leap for scalability. Two of the factors that private networks address are independence from commercial carriers for the network and maintaining the privacy of trade secrets. This helps achieve long-term goals to scale your business. Powering your enterprise private network with the futuristic speeds of 5G can help your business achieve two goals at once. Take a look at why 5G has now started to matter even more. Why 5G? By 2026, the 5G market will reach $667.90 billion, with a CAGR of 122.3% from 2021 to 2026. It is estimated to go beyond $1.87 trillion by 2030. This massive technological transition will forever change how we communicate, process information, and connect with the cloud. A boost in turnkey research and development is one of the vital benefits of 5G that will help your business be one step ahead in the market. What Makes the 5G Enterprise Private Network Ideal for Small and Medium-Sized Businesses? A private enterprise network is VPN, LAN, WAN, or cloud-based. High-speed internet and low-latency data sharing or transfer are achieved using fiber optics in a 5G EPN. Expect superior service security, network slicing, enhanced service quality, and no risk of network congestion. Design your 5G EPN as per the software integrations required for your small and medium-sized business. This will allow seamless integration for present and future needs. 5G is about 100 times faster than 4G, leading to incredible speeds and unlocking many never-seen-before possibilities accelerating the speed of research for your enterprise. The network efficiency and the traffic capacity it can handle are 100x. Connecting and sharing data in almost real-time is made possible with 5G. This means, a private 5G network can reduce the infrastructure needs of relatively more demanding managed wired networks for small and medium-sized businesses supporting 5G ecosystems. But it will keep up with the most advanced wireless technologies of the future and stop supporting older ones. In addition, 5G supports lower power consumption than 4G during data transmission. This means enterprises get better battery life on devices running 5G, including 5G IoT devices. How Secure is a 5G Enterprise Private Network? The 5G enterprise private networks are integrated or hybrid EPNs (enterprise private networks) and independent EPNs. It depends on whether your business wants to lease 5G spectrum from the government or a mobile network operator (MNO) and whether you will use a hybrid or independent EPN. • Integrated 5G EPN: A small business can lease a private 5G line from an MNO. A public 5G network backs a virtual private network (VPN) for medium-to-small businesses. On the other hand, MEC and UPF from a public 5G network are used to set up a local network for large businesses. • Independent 5G EPN: This is the most secure type of 5G EPN, the independent 5G EPN. It is independently built for your enterprise, owned, operated, and managed by you. You will be handling the RAN, core, edge computing nodes, and the wireless spectrum reserved for your use. These are mostly the goals of a large business that sends and stores data that needs to be very secure. An independent 5G EPN is the best solution for large enterprises looking for the most secure private network. Also, it applies to businesses dealing with massive amounts of data. Why Use the Cloud for Storage and Retrieval of Data in 5G EPN? Access computing resources, data storage, development tools, and applications across the internet with the help of the cloud. The combined features of 5G and a private enterprise network create a healthy environment to implement cloud infrastructure. When thinking about using the cloud to store and get data in a 5G EPN, keep in mind the good things about it. Interconnected, shared resources 5G speed Improved reliability Increased data accessibility Better privacy and security Efficient connectivity Now that we have learned networking fundamentals for a better 5G EPN are resolved with the help of the cloud, let us discover how it can help your business scale. How Can Your Small, Medium, or Large Business Scale up With a 5G EPN Network Easily? You can use a 5G enterprise private network, or EPN, to get the most important benefits for a small business. Speed to promote an industrial digital transformation IoT readiness Better control over digital assets. Improved security Reliable coverage Network slicing Ultra-low latency Improved bandwidth Improved quality of service (QoS) You will have complete control over configuring and customizing your EPN, managed independently by your in-house 5G networks. Explore the future avenues of 5G private networks in detail. The Future of 5G Private Networks and Wi-Fi with Industrial Use Cases: According to a study by RAN Research, by 2028, private 5G networks will generate about $23.5 billion, with 19% usage in the manufacturing industry and 12% of the network in the healthcare industry. The deployment of the 5G network and upgraded Wi-Fi standards will likely be saturated by 2024. Most of the investments would be towards upgrading the infrastructure and maintaining the network. The goal of fierce competition among telecom network operators will be to gain rapid market share, bringing down the cost of usage. The new service providers will garner competition from telecom giants, while 5G private networks from different enterprises will still be dominant and mainstream in providing security, privacy, and data isolation. Leading Industrial Use Cases Healthcare: A revolution in healthcare benefiting from 5G technology is bound to happen with their transition to a cloud-native architecture. The need for high-speed and reliable connectivity will arise sooner or later, and 5G private networks will perfectly meet the requirement. The driving forces for healthcare to adopt 5G private networks include the shift to demographics, value-based and patient-centric care, and emergency healthcare. In addition, the use of big data analytics, the internet of medical things (IoMT), better wearable medical technology, hospital remote monitoring systems, e-Health and more will need the speed that 5G offers. Manufacturing: The Industrial Internet of Things (IIoT) uses private 5G networks. Depending upon the software-defined implementation of the 5G network, 5G does not just allow remote monitoring of production lines; it also regulates maintenance and device lifecycle while powering industrial automation. 5G is also finding its way into implementing augmented reality for troubleshooting electronics, additive manufacturing and 3D printing, automated guided vehicles, camera-based video analytics and more. Collaborative robotics, supply chain optimization, and maintenance using a digital twin are a few other things that are worth mentioning. Supply Chain: Due to near-shoring, manufacturing and distribution will decentralize. Due to Internet of Things (IoT) devices with sensors, supply chain and shipping logistics companies will be able to reduce delivery times, have better control over warehouse and transportation environments, and offer great asset management services. Final Thoughts Finding the right 5G private network type for your enterprise is easy. It offers enhanced security while connecting to the cloud, IoT and more. This would allow the development of futuristic products and services, touching multiple industries, with healthcare, manufacturing, warehousing, and logistics among the top. Keeping trade secrets and the latest research and development secure and enhancing the capabilities by integrating future technologies will improve with a 5G EPN. With a 5G private network for your enterprise being used on a large scale, the future of networking looks bright. FAQs: What is the difference between a public 5G network and a private 5G network? A single location or several locations of the same institution, business, or organization are the focus of a private 5G network. On the contrary, the public 5G network is nationwide with millions of subscribers without being dedicated to serving a single entity. Because of this, 5G EPN infrastructure solutions will probably be used on college campuses, in factories, hospitals, military bases, transportation hubs, and other places. What is a private 5G network and what are the benefits of a private 5G network? A 5G private network offers low latency, high bandwidth and multiple connections with access control, which are perfect for business applications for small, medium and large enterprises. Furthermore, 5G private networks allow you to tailor them to your business requirements, making them an excellent investment for your business. Again, while diversifying your business as per customer and market demand, it is crucial to have a networking infrastructure that can adapt to your changing needs. Therefore, a private 5G network becomes even more critical. How does EPN help in centralization and business continuity? When implementing business continuity planning and centralization of your organization, a 5G EPN can provide several benefits over a public network. It makes integrations easy, provides high-quality services, improves access control and reliability, and lets your business share resources in the best way for its current and future needs.

Article | May 3, 2021

In tandem with the deployment of 5G networks is the emergence of edge computing and edge clouds – placing data processing and storage in close proximity to where it’s needed on the enterprise edge. Moving computing closer to the enterprise edge improves network performance and reduces cost as traffic no longer needs to be routed to central clouds. 5G networks and edge computing are creating new business opportunities and richer consumer experiences. Many mobile service providers are planning to shift their network delivery from a few mega-capacity central clouds to thousands of edge clouds that support more agile, customizable services. Without integration, the new 5G network edges are where the new security challenges will likely occur. The performance of 5G networks has to be matched by the associated security and computing components. Without strategic security planning, the necessary security solutions could inadvertently create bottlenecks that negate the value of edge computing. Enabling applications to perform at 5G speeds to ensure expected user experience is one thing, but ensuring that this happens securely, across more network access points than ever before, presents an entirely new set of very serious challenges. Organizations need to be prepared today with stronger, broader, integrated and automated security foundations.