Enterprise Mobility, Mobile Infrastructure
Article | June 16, 2023
Digital liberation has opened up several avenues for businesses. The current scenario is a bright example of how a remote or hybrid work model seamlessly became a norm, establishing digital workspaces, including laptops and PCs.
But this has also led companies to deal with a lot of challenges in managing their enterprise mobility.
Whether it is the security or Bring Your Own Device (BYOD) to the user experience or migration, Mobile Device Management (MDM) plays a significant role in digital transformation.
PROTECTION VS. PRIVACY: THE PROBLEM WITH (MDM) – INTRODUCTION
Mobile device management pertains to software solutions and reliable practices that enable companies to easily manage and obtain wide-ranging mobile devices in compliance with corporate guidelines.
In addition, the MDM functionality addresses the security of devices and data, management of devices, and configurations.
Essentially, MDM as security is an element of an enterprise mobility management solution that integrates a clustered set of tools to secure and manage mobile apps, BYOD devices, content data and access, configurations, risk management, software updates, and application management.
MDM allows a single-interface control over all connecting devices, enabling each device registered for corporate use through the MDM software to be easily monitored, managed, and controlled as per organizational policies.
“It’s clear that our network is better protected. We have solved our BYOD issues and can rely on great support via e-mail, phone, or Skype.”
- Raymond Bernaert, IT Administrator at ROC Kop van Noord, the Netherlands
However, when it comes to an understanding, this technology is of utmost importance to consider the key challenges that companies face regarding protection vs. privacy of mobile device management.
Key Challenges
MDM solutions are built to improve visibility and secure better control into an end user’s mobile device activity. However, unrestrained tracking of the device’s activities poses a huge threat to the end user’s privacy.
For instance, the mobile device management solution may track real-time location and browsing detail. The information exposes employees’ data and usage habits beyond the employer’s device management and security needs.
Moreover, as the mobile device market expands, employees choose devices from various brands and platforms, which companies extend support and manage; nevertheless, unanticipated security issues with a specific platform and software version could emerge at any point. Thus, executing the entire process without compromising the end-user convenience.
Now, let’s check out some of the most common mobile device management challenges.
Security
Using numerous devices and endpoints could potentially increase the risk of hacking. This is because, for hackers, it would be a lot easier to exploit the endpoints.
And, no wonder mobile device security is one of the fastest-growing concepts in the cybersecurity landscape today.
Incorporating mobile devices under the umbrella of mobile device management would be helpful to bridge the vulnerable gaps and prove to firmly manage the entire digital fleet, including mobile phones and PCs. In addition, this will increase up-time significantly and containerize the personal data from corporate data.
The Privacy Issue
Though MDM solution helps organizations obviate data breaches, they also open up doubt and questions regarding employee privacy. This is because various MDM tools allow employers to monitor the entire device’s activities, including personal phone calls and web activity, at any point.
Subsequently, this empowers the IT team to command control in corporate security, whereby they perform many such remote actions, which harm the employees’ privacy.
Organizations over the years have used mobile device management solutions with the intent to put BYOD in place. When an enterprise enables BYOD, employees use their devices to access data to help achieve the tasks.
With the intent to secure the endpoints, companies choose MDM as their key solution and take control over the entire mobile device, but with that comes the potential for abuse. So, naturally, there is an unwillingness among employees to get MDM installed on their devices.
Network Access Control (NAC)
The sudden surge in digital workspace culture has also brought in additional complications with varied mobile devices.
It is crucial to ensure the team has access to all the apps and corporate data they need. However, it is also important to note that there should be a check on direct access to the data center.
One of the core elements for enterprise mobility is network access control (NAC). NAC scrutinizes devices wanting to access your network and it carefully enables and disables native device capabilities distinctly.
With designated devices getting connected to the network as per resource, role, and location, it is relatively easy for NAC to ascertain their access level based upon the pre-configured concepts.
User Experience
It is essential to consider the end-user experience while managing mobility as it often becomes a big challenge. Therefore, a successful mobile device management structure lies mainly in creating a satisfying user experience.
A company that uses various devices and has extensive BYOD users may find VMware Workspace ONE or MobileIron effective.
However, if the enterprise is all Apple iPhones, the ideal enterprise mobility management would be Jamf Pro, an Apple-only EMM.
A single sign would be a perfect method to get into the virtual desktop to ensure efficiency for the remote workers. Moreover, it won’t ask you to sign into different applications separately.
Sturdy enterprise mobile device management is an absolute necessity to have a hassle-free experience.
Let’s cite the example of this case study, where ‘The Department of Homeland Security (DHS) Science and Technology Directorate’ (S&T) initiated the Next Generation First Responder (NGFR) Apex program to assist tomorrow’s first responder in becoming protected, connected and aware.
DHS S&T held a series of NGFR Integration Demonstrations to incrementally test and assess interoperable technologies presently at the development stage.
These demonstrations have changed from tabletop integration to field exercises with partner public safety agencies incorporating increasingly complex technology.
The NGFR- Harris County OpEx included 23 varied DHS and industry-provided technologies involving six Internet of Things (IoT) sensors, five situational awareness applications and platforms and live-stream video feeds.
Additionally, Opex technologies also integrated body-worn cameras and real-time data aggregation and access across numerous agencies.
In a nutshell, this case study identifies and explains the mobile device management (MDM) solutions that provided an application-level cybersecurity evaluation and remote device management. The Opex addresses how nationwide public safety agencies could utilize MDM to enhance the operational deployment of new devices and applications.
Final Words
There are surely both pros and cons involved in mobile device management.
Over the years, the BYOD program has turned out to become a norm in corporate culture. In addition, the use of personal devices has significantly surged due to the gradual increase in remote and hybrid work models. Thus, many believe that the MDM solution is naturally aligned with BYOD.
However, the fact is, a perfectly planned BYOD policy is the only way to ensure clarity. Having no policy in place will expose a firm to the so-called ‘Shadow IT’ as users will circumvent the IT infrastructure working from their mobile devices.
Though the breach of privacy is likely, the policy can be tailored based on the company’s needs. The IT security is adequately maintained and protected and strikes a balance between protections vs. privacy in mobile device management.
Frequently Asked Questions
What can mobile device management do?
Mobile device management keeps business data safe and protected and secures control over confidential information. MDM also exercises its power to lock and remove all data. This is the capability that sustains the device’s security.
What are different mobile management tools?
With the introduction of Bring Your Own Device (BYOD), several enterprise mobility management tools have also been inducted into MDM.
To name a few, some of the prominent MDM tools are Miradore, Citrix Endpoint Management, and SOTI Mobicontrol.
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [{
"@type": "Question",
"name": "What can mobile device management do?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Mobile device management keeps business data safe and protected and secures control over confidential information. MDM also exercises its power to lock and remove all data. This is the capability that sustains the device’s security."
}
},{
"@type": "Question",
"name": "What are different mobile management tools?",
"acceptedAnswer": {
"@type": "Answer",
"text": "With the introduction of Bring Your Own Device (BYOD), several enterprise mobility management tools have also been inducted into MDM.
To name a few, some of the prominent MDM tools are Miradore, Citrix Endpoint Management, and SOTI Mobicontrol."
}
}]
}
Read More
Network Infrastructure, Network Management
Article | July 27, 2023
Wi-Fi and the Internet have become an indispensable part of our daily lives. Because of the importance and convenience of a business Wi-Fi network, it is now a must-have service for most businesses. Unfortunately, numerous small-to-medium-sized businesses lack the resources and cyber skills required to appropriately secure their networks. This can be a major issue because an unsecured network exposes the company to attacks from hackers looking to steal valuable company information or customer data.
How Can Businesses and IT Leaders Strengthen Their Wi-Fi Security?
A data breach can cripple your business. It not only undermines consumer trust, but data breaches cost an average of $4.24 million. Fortunately, improving your Wi-Fi security is not difficult. To safeguard your company's wireless Internet connection, follow the steps outlined below.
Use Up-To-Date Wi-Fi Encryption
You should upgrade your hardware if it can only support WEP or WPA encryption. The Wi-Fi Alliance strongly encourages the widespread use of WPA2. Cutting-edge encryption has been demonstrated to be protected against even the most persistent attackers when correctly implemented. If you run an enterprise environment, you should take advantage of the extra security provided by specific digital certificates.
Encrypt Wi-Fi Router Administration Pages
Taking your Wi-Fi security a step further needs the use of a Wi-Fi digital certificate to secure your admin login pages. Self-signed certificates that come pre-installed on a few routers are untrusted, easy to copy, and prone to Man-In-The-Middle (MITM) attacks. TLS certificates from reputable certificate authorities can ensure that all of your Wi-Fi connectivity is safe and confidential. If your router's quick start guide does not contain digital certificates, you can obtain information on the manufacturer's support page.
Consider Restricting MAC addresses
Smaller network managers can lock down MAC addresses for more control. Wireless routers and access points use MAC (Media Access Control) address filtering to block attacks. Every WiFi-enabled device has a unique MAC or physical address and a list of connected devices. You can manually enter addresses to define network access, but hackers can fake MAC addresses.
Use Always-On SSL
You must utilize HTTPS across your website and apply it to Wi-Fi. Accessing an account on an encrypted page and subsequently interacting with the site through unencrypted pages exposes the user to session-side jacking.
Create a Guest AP with Tighter Security
Not all businesses must enable guests or customers to connect to their networks, but some companies do offer guests access by providing them with guest login credentials. If your company falls into this category, set up a dedicated guest AP that is isolated from the rest of the company network.
You can set up a second AP on your router and utilize a firewall to limit access from that AP to certain services that you want your visitors to be able to access.
Closing Lines
Nowadays, having an internet connection is critical for organizations, as is keeping it secure from hackers. Moreover, when conducting business, it is crucial to keep critical information and customer data secure.
Otherwise, you risk compromising your company's image. So, if you want to maintain your Wi-Fi network security and keep your business working effectively, you must adhere to a few fundamental principles.
Finally, you are on the path to make your Wi-Fi network safer and more robust by following all of these techniques at once or step by step.
Read More
Unified Communications, Network Security
Article | July 10, 2023
Demand for data center compute continues to be strong and we believe 1Q21 would have been even stronger had it not been for the semiconductor supply shortage. We learned from vendors that the flow of server CPUs out of TSMC and Intel’s fabs was steady in 1Q21 but supply of other components necessary to build a server was tight, including power semis, BMC and PCB substrate.
Read More
Article | July 27, 2021
The third Annual OCP China Day, organized by the Open Compute Project (OCP) Foundation and hosted by Inspur, will be held on July 27, 2021 in Beijing. It marks another step in the right direction to popularizing open computing across the globe. This year is the tenth anniversary of the open compute project and the theme of OCP China Day is “Open compute for a new decade: Decarbonization, Efficiency, Adoption”.
Omdia has tracked the open computing market in detail for 5 years and over that period we have seen the end-user base expand and adoption take off. We expect 40% of the servers shipped in 2025 to be developed based on open standard, up from 7% in 2016. This is a very significant number, partularly given that our forecast takes into account large scale adoption at only two or three of the hyperscale cloud service providers. Most of the net new deployments are expected to be at tier-2 cloud, communication service providers and enterprises, including the public or government sector.
Read More